Windows 10: Windows 10 was hacked on my home computer. Need help restoring my missing programs.

I'm an 81 yr old veteran, who recently received a message on my computer saying that Windows 10 had been hacked. I've been trying to restore my computer, but have been unsuccessful. The only programs I have working are MS Edge, Mozilla Firefox, Excel, Word, & Quicken. These aps are displayed on my taskbar. My desktop used to display on the left side of thee screen trash can, Google Earth, BitDefender, and other aps. All of those have disappeared.


I need someone to literally talk me thru the process of restoring my computer, to the way it was before this damage was inflicted on me. Please I need someone's help.

:)

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx

 

Missing file after failed restore. Error:rtl100.bpl missing

Hi Marg,

There are several factors that can contribute to issue your facing with doing a restore for you Windows 10 computer. This could be caused by missing update components or corrupted system files. For us to resolve your concern with the programs not opening
and just showing an error, kindly answer the questions below:

• Was the error message showing up on just a specific program you attempted to launch or is it showing up on any program that you attempted to launch?
• Were there any error messages that showed up when you attempted to perform the restore on your computer?

As a initial recommendation, we suggest the you run a SFC Scan (System File Check). This command will scan all the protected operating system files and replaces incorrect, corrupted, changed, or damaged versions with the correct versions where possible.
You can check this
link out for the steps.

We look forward to your response once you complete the steps.