Windows 10: Windows 10 will not allow me to add a device with bluetooth connection, the option is...

Windows 10 will not allow me to add a device to connect with bluetooth. the option is "greyed out". How can i change tis setting so i can connect my smart watch to my laptop ? Any one help me ???

:)

 

'Allow a device to connect' is greyed out

Hi,

I understand your concern and will assist you to resolve the issue.

I suggest you to follow the steps below and check if it helps.

Step 1: Run Hardware and Device troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB Port. Refer these steps:

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top
  right to Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Step 2: I suggest you to check the Bluetooth Settings and check if it helps.

• 
  Open Control Panel by clicking the
  Windows + X,
  
• 
  In the Control Panel search box, type
  Bluetooth, and then click Change Bluetooth settings.
  
• 
  In the Bluetooth Settings dialog box, click the
  Options tab and do any of the following:
  
• 
  To make your computer discoverable to Bluetooth enabled devices, select the check box for
  Allow Bluetooth devices to find this computer.
  
• 
  To allow you to add Bluetooth enabled devices to your computer, select the check box for
  Allow Bluetooth devices to connect to this computer.
  
• 
  To be notified when a Bluetooth enabled device is trying to connect to your computer, select the check box for
  Alert me when a new Bluetooth device wants to connect.
  

Keep us posted on this issue so that we can assist you better.

 

tp-link bluetooth allow a device to connect greyed out

Have you tried to connect to a Bluetooth device? Here is an example connecting to Arctis 3 Bluetooth headset
Start pairing mode on headset by holding down power button until green light flashes rapidly. Note every device is different.

In Bluetooth settings click on Add Bluetooth or other device





Click on Bluetooth





Wait for headset to appear in list
When it does click on Bluetooth headset





Arctis 3 Bluetooth headset is connected and ready to use





It is now in list of Audio devices with status Connected voice. music





When Arctis 3 Bluetooth is turned off status is Paired.
Next time headset is turned on it will automatically connect

 

Bluetooth settings missing options "Allow Bluetooth devices to connect to this computer"

Hi,

Thank you for posting your query in Microsoft Community Forums.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Uninstall and reinstall the Bluetooth driver

I suggest you to try uninstall the Bluetooth drivers check if it works for you.

Follow the steps to uninstall the Bluetooth drivers:

1. Press Windows Key + X key and click Device Manager.

2. Right-click on the Bluetooth device listed and click on
‘Uninstall’.

3. Select the option to delete driver software.

4. Restart the computer after its uninstalled.

Try to access the computer manufacturer's website, then download and install the latest Bluetooth drivers.


If the issue persist please perform method 2 and check.

Method 2:


Please refer to the link below and check whether the issue gets resolved.

Pair a Bluetooth device in Windows

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank you.