Windows 10: windows 10 will not recognize my back up hard drive

Discus and support windows 10 will not recognize my back up hard drive in Windows 10 Drivers and Hardware to solve the problem; the device manager shows it as a usb to ata bridge but will not let me access the files on it. It worked just fine in windows7... Discussion in 'Windows 10 Drivers and Hardware' started by edhibma, Aug 22, 2018.

  1. edhibma Win User

    windows 10 will not recognize my back up hard drive


    the device manager shows it as a usb to ata bridge but will not let me access the files on it. It worked just fine in windows7

    :)
     
    edhibma, Aug 22, 2018
    #1

  2. Hard drive not recognized Windows 10

    Hi Curtis,

    Thank you for posting in Community.

    We understand your concern and we will provide the assistance you required to resolve the issue.

    Before we proceed, I would like you to provide the information stated below:

    1. Is the portable hard drive connected to your PC via USB cable?

    2. Did you get any error message that the drive was not recognize by your PC?

    For now, I would suggest that you check if the USB cable that connects the hard drive and the PC is not damaged. If not, then I would suggest that you connect your hard drive to another PC and check if the device is recognized in that particular computer.

    If the device gets recognized, then I would suggest that you connect the external hard drive, open File Explorer and check if the drive has an assigned letter. If not, open Disk Management while the drive is connected to the system and follow the steps below.

    1. Right click on the Start Menu and select Disk Management

    2. Right click on the external drive>Select New Simple Volume and
    assign letter to the drive.

    Hope this helps
     
    Vanessa Sohtun, Aug 22, 2018
    #2
  3. GKing Win User
    Maxtor Hard Drive Beep

    Maxtor drive beeps

    Have a similiar situation using a DiamondMax Plus 8, 20GB Mfg Date 4/15/03. Drive used as a second system drive. Drive is recognized in boot menu but not in drive list. Drive is always connected. Computer started locking up for several seconds at a time. Chkdsk on drives and couldn't find that drive. Removed drive from bay to make sure connections were ok and heard the beeping. Shutdown and restart and never got to windows screen. Restarted several times then saw drive in boot menu and Windows loaded but Maxtor not in drive menu. When recognized in boot menu, computer will start but beeps and is not found.

    Tried kicking it real hard but no improvement. Any suggestions?
     
    GKing, Aug 22, 2018
    #3
  4. windows 10 will not recognize my back up hard drive

    little cat, Aug 22, 2018
    #4
Thema:

windows 10 will not recognize my back up hard drive

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