Windows 10: windows 10 wireless keyboard/mouse stopped working; restoring system - how long does that take?

I had to go back to the only restore date I had in the lenovo ideapade after this wireless keyboard and mouse I am using on my old laptop stopped working while I was working on the lenovo on 10! How long does that take?


Never get a lenovo! This is the 3rd issue I have had with it in three months! The update download included a webdiscover attachment I never asked for and hijacked my preferred search engine. It took me 30 minutes to get my stuff back to normal. I should not have to waste my time because they included stuff they were not supposed to!

:)

 

Windows 10 Keyboard and mouse suddenly stopped working.

Windows 10 - Keyboard and mouse all of sudden stopped working.

The same keyboard and mouse works on 2 other laptops.

What I have tried so far to fix.

• Tried a different wireless keyboard and mouse. - no luck.
• Ran the Troubleshooter - Hardware and Devices - It 'applied a fix' and rebooted. - still no luck.
• Uninstalled all the drivers under HID from device manager. - still no luck.
• Uninstalled all the USB drivers. - still no luck.
• Uninstalled the root hub. - still no luck.
• Tried System Restore to the previous date before the last windows update today. - still no luck

Only strange thing is after rebooting the same drivers that I deleted shows up on device manager

Any suggestions?

Windows 10 Enterprise - 1709 build 16299.248

 

wireless mouse stopped working

Hello,

One of the possible reasons why your wireless mouse has stopped working is due to a driver or software conflict. Since you have already tried some troubleshooting steps, we would suggest you to follow the methods provided on this

support link on how to Resolve Bluetooth mouse or keyboard failure to function.


Let us know how that turned out for you.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.