Windows 10: Windows 10 with Recurring Restarts, varying BSOD's.....

I am finally reaching out to anyone who can help me. I've had a laptop for a year and it just won't stay on. Sometimes I get a BSOD and sometimes it just restarts. I've looked through event viewer and it's either giving no information or it's just beyond my scope. If I uninstall the AMD display driver and let Windows use the Basic Display Adaptor everything is stable. But then my graphics and video playback are extremely restricted.I have Windows 10 on a HP Laptop - HP 17 Laptop PC 17-cp2000 AMD Athlon Gold 7220u with Radeon Graphics.I recently ran through the following steps :1. Windows

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Windows 10 with Recurring Restarts, varying BSOD's.....

I am finally reaching out to anyone who can help me. I've had a laptop for a year and it just won't stay on. Sometimes I get a BSOD and sometimes it just restarts. I've looked through event viewer and it's either giving no information or it's just beyond my scope.

If I uninstall the AMD display driver and let Windows use the Basic Display Adaptor everything is stable. But then my graphics and video playback are extremely restricted.

I have Windows 10 on a HP Laptop - HP 17 Laptop PC 17-cp2000 AMD Athlon Gold 7220u with Radeon Graphics.

I recently ran through the following steps :

1. Windows Key and type: CMD.
2. On the list says command prompt, right click on it and run it as administrator.
3. Copy and paste each command below, you need to do it one at a time until
finishes scanning.

sfc /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Windows Update

Any help or direction would be greatly appreciated.

 

Occasional BSOD while shut down (Windows 10)

Use this to make windows produce the 0x code (if still applies)

Show BSOD details instead of the sad smiley in Windows 11 and 10

use this to stop automatic restarts

https://www.tenforums.com/tutorials/69012-enable-disable-bsod-automatic-restart-windows-10-a.html

get the codes

 

Windows 10 with Recurring Restarts, varying BSOD's.....

Your minidumps mention different errors with different causes.

I suggest doing the following:

- The laptop BIOS is outdated. I suggest you update it by following HP's instructions.

- Download and install HP Support Assistant and update all drivers on your computer.

https://support.hp.com/us-en/help/hp-support-as...

You need to install HP Support Assistant and then use it to update your drivers. Only installing the app will not update the drivers.

Then, see if the system will work stable.

If the BSOD occurs again after doing this, please send the minidump created by it. Click on the "Reply" button below my reply.

Feel free to ask back any questions.

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