Windows 10: Windows 10 woes

Discus and support Windows 10 woes in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey guys, I'm desperately hoping someone here can possibly point me in the right direction as I've more or less used up all my limited technical... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Sect, Jan 24, 2016.

  1. Sect Win User

    Windows 10 woes


    Hey guys, I'm desperately hoping someone here can possibly point me in the right direction as I've more or less used up all my limited technical knowledge on this. I would be eternally grateful to anyone who help - this is a brand new rig, save for the graphics card.

    I'm getting weird texture anomalies, stuttering, black screens, BSODS, lock ups, the works - primarily when trying to run games.

    I've reinstalled windows, updated drivers and windows updates, tried all nvidea drivers, running latest BIOS, tried various graphics settings, run memory tests (all fine) and one way or another I end up back in the same place.


    Event Viewer has a few warnings and errors:

    Kernal-EventTracing
    The maximum file size for session "ReadyBoot" has been reached. As a result, events might be lost (not logged) to file "C:\WINDOWS\Prefetch\ReadyBoot\ReadyBoot.etl". The maximum files size is currently set to 20971520 bytes.

    :)
     

  2. Update failures and no update history

    Most likely due to it being the culprit of my update woes.

    And after researching, seems to be everyone's woes.

    It also looks like "Update for Windows 10 Version 1607 for x64-based Systems (KB4033637)" is failing to update as well. But might be due to KB4013429 not updating.

    I will try to correct the first one and re post if it was successful or not.
     
    NoahAdamson, Jan 24, 2016
    #2
  3. CassMorrison_878, Jan 24, 2016
    #3
  4. lifetec Win User

    Windows 10 woes

    FirstYour DM Logcollector Tool does not have dumpfile(s) inside.

    Please check if your system is configured for collecting dumpfiles. (6. To have Windows Create a Small memory dump (Minidump)File on BSOD
    Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums
    If you are using CCcleaner or similar Apps please uncheck deleting dumpfilesoption.


    Are you using Asus AI suite there were problems with memory leaks in the past
    See this info http://dyslexicanaboko.blogspot.nl/2...xe-memory.html

    There is a new version on the supportpage for your Asus Mobo http://www.asus.com/us/Motherboards/...Desk_Download/
     
    lifetec, Jan 24, 2016
    #4
  5. Sect Win User
    Thanks for the reply lifetec - this system is configured to collect mini dump files and CCleaner is now set to not delete them.
    AI suite version has been the one you linked to for a short while, problems persist with and without.

    I have run a new DM Log collection and attached it.
    Checking myself, I did not see a minidump log, nor is there one in C:\Windows\Minidump.
    This is probably due to the system freezing (in a game 90% of the time) and me doing a hard reboot.

    Would performing Driver Verifier create a minidump (assuming it BSODs), or is there some other information I can provide?
    Thankyou very much for the help.
     
  6. lifetec Win User
    Uninstall the Asus Suite and other Asus Bloatware from your system
    I found in the eventviewer
    Also there were many references to problems with starting servicec etc.

    SFC
    Use SFC to checkand repair windows systemfiles.

    See this tutorial SFC /SCANNOW Command - Run in Windows 8
    After the SFC check, please run Driver Verifier

    You can enable "DriverVerifier" according to instructions from the below link.

    Enable and Disable Driver Verifier in Windows 10
    "Verifier" is a Microsoft's own tool to stress test third partydrivers and find the buggy one. If it detects a violation, a blue screen willbe created immediately and the dump will give us the name of offending driverstraight forward. After enabling "Verifier" , system will be a bitslow and laggy during to the background verification process. After you got twoor more blue screens, please upload the new crash dumps and we will knowwhether the issue is caused by third party drivers or low level hardware (averifier enabled dump which blames Windows system files is a clear confirmationof hardware problem).
    "Verifier" should be only used to monitor third party drivers.Selecting Microsoft system drivers is totally unnecessary and doing so may make the system nonbootable.

    First readinstructions from the below link and set "Windows" to write"Small Memory dumps".
    SetMiniDump
    Then enable "verifier" and select all.
     
    lifetec, Jan 25, 2016
    #6
  7. Sect Win User
    Hi lifetec,

    • Uninstalled AI Suite completely.
    • Ran sfc /scannow 4 times, each time it reported nothing needed fixing.
    • Ran DriverVerifier with the instructions provided and checked all drivers - this did not yield a BSOD

    Still getting hangs in game.
    I have included latest dm log.

    Thankyou
     
  8. lifetec Win User

    Windows 10 woes

    The Driver Verifier enabled dumpfile flagged the asmthxci.sys
    Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C4, {2000, fffff801446e3fb7, 0, 7067444d} *** WARNING: Unable to verify timestamp for asmtxhci.sys *** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys Probably caused by : asmtxhci.sys ( asmtxhci+3fb7 )[/quote] Driver Description: Asmedia USB 3.0 driver
    Driver Update Site: http://www.asmedia.com.tw/eng/e_prod...3&cate_index=0

    Update to the latest version from your mobo supportpage http://www.asus.com/us/Motherboards/...Desk_Download/
     
    lifetec, Jan 26, 2016
    #8
  9. Sect Win User
    I have had the manufacturers suggested driver installed for awhile, and after doing a search found an update else ware.

    Sadly, the problem persists.

    I have included latest report. Thankyou for your time.
     
  10. lifetec Win User
    No new dumpfile inside.
    Run Driver verifier again.
     
    lifetec, Jan 27, 2016
    #10
  11. Sect Win User
    Verifier run, dumpfile attached - thankyou.
     
  12. lifetec Win User
    You have a old version of Asus Probe please update to windows 10 version or remove.
     
    lifetec, Jan 27, 2016
    #12
  13. Sect Win User

    Windows 10 woes

    I cannot find any hint of Asus Probe on my computer. I removed all Asus software awhile back, and I don't think the Probe 2 software is available for my motherboard. Do you see a service or install location pointing to it?

    Appreciate your help *Smile
     
  14. Sect Win User
    bit the bullet and replaced vga card today, problems seem to be gone. I really appreciate the help, you're awesome.
     
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