Windows 10: windows 10 wont boot when i have one ore more external hard drive plugged in

So when power down or restart my pc and i have external hard drives Seagate 500gb and Seagate 5TB plugged in when windows boots up my two monitors stay black and no matter how long i wait nothin happens. if i hit the windows button or any other button or combination of buttons on my keyboard, there is no response at all from widows. i can push the power button on the the front of the pc to turn it off again and unplug the two hard drive only and push the button to power on pc again and loads perfectly. then i plug back in the hard drives and it works until i restart or turn power on again. I'm stumped as there is many other things plugged into my pc and i don't have to unplug any thing else from it when booting or restarting my pc. is there a fix for this as I'm concerned about this process being hard on my external drives?


Device name DESKTOP-3BBTI0A

Processor IntelR CoreTM i5-3470S CPU @ 2.90GHz 2.90 GHz
Installed RAM 8.00 GB 7.88 GB usable
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display


Edition Windows 10 Pro

Version 20H2

Installed on ‎10/‎24/‎2020

OS build 19042.630

Experience Windows Feature Experience Pack 120.2212.31.0

:)

 

Computer freezes and Explorer doen't respond when I plug an external Hard drive

Hello jobkakule,

The issue is possibly caused by corrupted data or bad sectors on your external hard drive or could be a sign of a failing hard drive.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• Have you tried plugging your external hard drive to a different USB port? Also, check if you can access the drive by plugging it to a different computer.
• What is the make and model of your computer?

Meanwhile, I'd suggest to repair the bad sectors on your external hard drive. Kindly refer to the steps below:

(Let's just assume that the drive letter for your external hard drive is E. If not, please do change it to the correct drive letter)

1. Plug in your external hard drive. Click on Start, search for
Command Prompt, right-click on it and select Run as administrator.

2. Type in the following command below and press Enter after each command:

Chkdsk /f E:

Chkdsk /r E:

3. Reboot your computer after the scan is completed.

Looking forward to your response.

Regards.

 

Help with external hard drive

Hi Debbra,

Welcome to Microsoft Community.

I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will certainly help you with this.

I would suggest you to plug in hard drive then check in disk management you can see the drive or not.

Follow the steps to check Drive in Disk Management.

• 
  Go to the Control Panel then click on the
  Administrative Tools. .
  
• 
  Under the Administrative Tool Click on Computer Management.
  
• 
  Click on Disk Management and check the External Hard Drive.
  

Also check in BIOS whether External Hard Drive is listed or not.

For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support.

Follow the link:

http://support.lenovo.com/in/hi/

Disclaimer :

Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings
can be solved. Modifications of the settings are at your own risk.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks.

 

external hard drive

Hi Chrpee,

If you can't find external hard drive on Disk management than the next step is using the diskpart via command line, please follow the steps below:-

On the keyboard hit ((Windows logo key + R key)) than type ((CMD))

Now the windows command line will appear, the next steps is to type ((diskpart))

After that type ((list disk)) to show you the list of hard disks with partitions

If you found your external hard drive one of the list than you need to type ((select disk number)), note: the number is a disk number

Once you selected the hard disk or partitions than type ((clean))

than type ((create partition primary))

than type ((select partition 1))

than type ((active))

than type ((format fs=ntfs quick))

than type ((assign))

last type ((exit))

Check if the external hard drive appeared, if not please see the link below for more info and let me know if you need any assist

https://uk.pcmag.com/dvd-burners/120624/what-to...