Windows 10: Windows 10 Won't Install

Golfjunky · Jul 31, 2015

Hi. I am running Windows 7 64. I have tried several times to install Windows 10. Each time the install stops with a message that my hard drive is locked, please unlock your hard drive. I don't understand and I don't know what to do. Any help greatly appreciated.

:)

Please help me windows 10 won't install · Jul 31, 2015

Windows 10 install loop

Check to ensure there is disk activity (look at the hard disk LED light to confirm. If there is, keep waiting. If setup goes beyond 2 to 3 hours, try the following steps.

Power down the computer. Unplug it, then wait 10 mins

If you are using a laptop, remove the battery if the option is available.

Disconnect it from the Internet (unplug Ethernet and/or turn off Wi-Fi).

Plug it again, ensure it remains disconnected from the Internet then start computer.

See if it completes setup.

If setup completes and you see the desktop with the ability to click Start and launch programs, proceed to reconnect to the Internet.

Update drivers:
How to: Install and Update drivers in Windows 10

Click to expand...

In step 1 define "Setup" please

Please help me windows 10 won't install · Jul 31, 2015

Windows 10 install loop

For the past hour I have been looking around the internet on my phone trying to get past the "get going fast" section. All I have been able to find is answers like "unplug other devices and internet". At this point all I have is my monitor, mouse, and
keyboard and it still won't work. My computer is only a year old so that isn't the problem either. Someone, please just help me finish installing it or tell me how to return it to its previous state.

Snakeyes · Jul 31, 2015

Is your hard drive a SSD?

Golfjunky · Jul 31, 2015

Is your hard drive a SSD?
Click to expand...

Sorry, but I don't know. How do I find out?

EDIT.....I went into System Information, but all it tells me is the description (local fixed drive), file system (NTFS) and some other stuff. Nothing about SSD or HDD.

Snakeyes · Jul 31, 2015

Since you are running Windows 7 do the following.

Right click on Computer and select Properties. In the window that opens up click on Device Manager (top left hand side of window). When Device Manager opens up click on Disk drives. This will show a description of your hard drive with SSD against the name if you are running an SSD.

Golfjunky · Aug 1, 2015

Since you are running Windows 7 do the following.

Right click on Computer and select Properties. In the window that opens up click on Device Manager (top left hand side of window). When Device Manager opens up click on Disk drives. This will show a description of your hard drive with SSD against the name if you are running an SSD.
Click to expand...

There is nothing showing SSD, so I guess it's not a SSD hard drive.

Ztruker · Aug 1, 2015

I found this post by Sharief K here: The drive where windows is installed is locked. Unlock the drive and - Microsoft Community

Let’s try these steps and check if it helps.
1. Boot up from your Windows 8 disc.
2. Don't click 'Install Now', click Repair Your Computer.
3. Click Advanced Options.
4. Click Other Options.
5. Click Diagnose my PC.
6. Wait for your computer to reboot.

Your computer has now an unlocked hard drive.

You may also refer to the link and check if it helps.
http://social.technet.microsoft.com/...=W8ITProPreRel

Note: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope it helps.
Click to expand...

Golfjunky · Aug 1, 2015

Thanks for trying to help with this problem. Since I don't have a Windows 7 disc, (no idea why this PC didn't come with one) I can't use the suggestion from Ztruker. I tried again today to install 10, once with windows update, got the locked hard drive thing again, and once with the Media Creation Tool, got a windows 10 did not install properly, reboot and try again.

Looks like I be staying with 7 for the foreseeable future.

Golfjunky · Apr 4, 2018

Decided not to give up just yet. *Smile

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