Windows 10: Windows 10 won't let me open the start button, or anything else.

Discus and support Windows 10 won't let me open the start button, or anything else. in Windows 10 Support to solve the problem; I have limited use of someone else's computer to request this help, because my laptop is completely useless since upgrading to Windows 10. The start... Discussion in 'Windows 10 Support' started by Louise M, Jul 29, 2015.

  1. Louise M Win User

    Windows 10 won't let me open the start button, or anything else.


    I have limited use of someone else's computer to request this help, because my laptop is completely useless since upgrading to Windows 10. The start button does nothing when I click on it. I can't even shut down! & Chrome takes about 5 minutes to come up, but then, no internet pages will open.

    I'm an old woman with virtually no tech savy & need help. How can I get rid of Windows 10 & go back to Windows 7, when I can't open anything on my computer? Help would be greatly appreciated.

    Thank you.

    :)
     
    Louise M, Jul 29, 2015
    #1

  2. Touchpad Not Working after Windows 10 Update!!

    All the buttons on the ELAN page are shaded and it won't let me click any of them. Is their anything else I could possibly do?
     
    RachelMcVey, Jul 29, 2015
    #2
  3. Dice Vil Win User
    windows defender

    Hi,

    To answer your question, the error code 0x800704ec means that Windows Defender won't open/start due to a group policy issue.

    Let us know if you need anything else.
     
    Dice Vil, Jul 29, 2015
    #3
  4. Louise M Win User

    Windows 10 won't let me open the start button, or anything else.

    Looks like you're only interested in helping people who want windows 10.
    I guess I made another mistake by asking for help here.
    My first mistake was downloading windows 10.
     
    Louise M, Jul 29, 2015
    #4
  5. Louise, I've seen that issue on one of my own machines, but was able to use the RIGHT button on the start menu to get to the shutdown item. It went away upon restarting. Can you fire up task manager on the machine (CTRL-SHIFT-ESC) and see if some task is completely taking over the processor?
     
    ArtShapiro, Jul 29, 2015
    #5
  6. Sorry, it is CTRL-ALT-DEL for task manager.
     
    COMPUTIAC Guest, Jul 29, 2015
    #6
  7. It has been very busy here, we will help you with all you need.
     
    COMPUTIAC Guest, Jul 29, 2015
    #7
  8. Louise M Win User

    Windows 10 won't let me open the start button, or anything else.

    I'm sorry, but this is so frustrating & the post had slipped to the bottom with no response. ctrl-alt-delete does nothing, though it never has. I tried the right click on the start button & after about 1 1/2 minutes a simple menu showed up allowing a shut down. I'll try that immediately.

    Honestly, if windows 10 can be "fixed" so it works & I can open my existing files (all error messages when I tried to access them through "my computer" icon), & can let me access the internet in a timely fashion. I tried to open chrome (14 minutes) to do a google search for support before coming to this computer. It took almost 2 hours for the page to open.
     
    Louise M, Jul 29, 2015
    #8
  9. OK, try restarting the computer, then come back and give an update.
     
    COMPUTIAC Guest, Jul 29, 2015
    #9
  10. Louise M Win User
    Welp. I tried shutting down by following ArtShapiro's suggestion. Screen went black, but power button is still illuminated.
     
    Louise M, Jul 29, 2015
    #10
  11. Everyone: I wonder if Louise is seeing something that happened on my upgrade a couple days ago (anyone else see it?):

    Upon the successful upgrade to 10, the machine restarted, came up, and after about 30 seconds went into a hard loop - keyboard and mouse unresponsive, machine completely hung. Three forced power-down restarts resulted in consistent behavior.

    But that was enough time to fire up task manager, and a "OneDrive Setup" process was swamping the machine. I terminated it.

    The problem went away and I've restarted a few times without incident. Not needing OneDrive, I went into gpedit and disabled it.

    Louise is reporting preposterously slow responsiveness, and mine was worse than that. Still, it seems worthy of mention / discussion.

    Art
     
    ArtShapiro, Jul 29, 2015
    #11
  12. Louise M Win User
    Computer is still "running" something, even though the screen is black. To restart it I'll have to hold the power button down to turn it off, but that's not a proper shut down.
     
    Louise M, Jul 29, 2015
    #12
  13. Windows 10 won't let me open the start button, or anything else.

    Would you use the power button to shut it down.

    Then start it up again and let us know what you see and how its acting.
     
    COMPUTIAC Guest, Jul 29, 2015
    #13
  14. Its possible she has the same problem. You can explain to her how to turn off one drive ?
    Its worth a try.
     
    COMPUTIAC Guest, Jul 29, 2015
    #14
  15. I don't think I could; my recollection is that gpedit is only part of the Pro build, at least in prior Windows versions. But if she's able to get task manager running (CTRL-SHIFT-ESC - I incorrectly said ALT rather than SHIFT originally - then we can at least see if that's the issue. Clearly something is swamping the processor.
     
    ArtShapiro, Jul 29, 2015
    #15
Thema:

Windows 10 won't let me open the start button, or anything else.

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