Windows 10: Windows 10 won't let me reset or reformat my computer. Major issues.

So today at around 4 pm, my wifi stopped working and the network drive seemed to have just disappeared and couldn't catch any networks. I restarted my laptop and then it all began. I was first meet with the bsod for windows 10. I was stuck in a loop, restarting back to the screen and restarting. Sometimes it would go to the dell supportassisnt before rebooting again.

So no options left I install windows 10 iso into a usb and plug it in but it refuses to boot off the usb. I checked bios and change the options around and see if I could pick the usb but I couldn;t as long as the UEFI was selected. This is my bios settings: http://m.imgur.com/cJ1y99K

I changed to legacy and managed to get to the recovery screen but I could not do anything there. I tried reset this pc option and picked keep my files but I ended up with the error " The drive where windows is installed is locked. Unlock the drive and try again."

Then I tried remove everything but I get e error saying " Unable to reset your pc. A required drive partition is missing."



So I have no idea what to do right now. Can someone please help me? At this point I just want to erase everything and just be allowed to install windows 10. I need to somehow use this laptop. Someone please help me. Any help will be greatly appreciated.

My laptop is a dell 7559 windows 10.

:)

 

My PC won't let me reset or factory reset

Hi,

The PAGE_FAULT_IN_NONPAGED_AREA BSOD indicates that invalid system memory has been referenced.

Typically the memory address is wrong or the memory address is pointing at freed memory.

You could run the Windows Memory Diagnostics tool to check if there are any errors in your RAM.

Windows Memory Diagnostics

Run the Windows Memory Diagnostics tool, to test the memory. Click the Start button, and then clicking Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.‌
After the test is run, use Event viewer to view the results under the System log. Look for the MemoryDiagnostics-Results entry to view the results.

If you have further questions, feel free to reply to this thread.

Kind regards,

Leon

 

My PC won't let me reset or factory reset

I've done that along with checking drives, drivers, and checking for malware

UPDATE: I'm currently checking my event viewer after a crash and I had 3 errors

The previous system shutdown at 2:46:16 PM on ‎3/‎20/‎2018 was unexpected.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffffba0135b632cc, 0x0000000000000000, 0xfffff80204b36d40, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 9b5826ca-e469-4400-9da1-a55f0812e99b

And 1 Warning

Windows Hello for Business provisioning will not be launched.

Device is AAD joined ( AADJ or DJ++ ): Not Tested

User has logged on with AAD credentials: No

Windows Hello for Business policy is enabled: Not Tested

Local computer meets Windows hello for business hardware requirements: Not Tested

User is not connected to the machine via Remote Desktop: Yes

User certificate for on premise auth policy is enabled: Not Tested

Machine is governed by none policy.

See https://go.microsoft.com/fwlink/?linkid=832647 for more details.

(If I go to this link it takes me no where)

 

Currently trying to boot the laptop goes to the dell supportassit and says no bootable devices.

 

What did you use to create the Windows 10 USB flash drive with? Please don't say RUFUS.

 

What should have I used? I just google some guides and most said rufus. At this point im over trying to recover it and just want a fresh install and to fix my partitions.
My partitions in the install now window are these:
drive 0 partition 1 type system
drive 0 partition 2 type MSR
drive 0 partition 3 type Primary (OS)
drive 0 partition 4 type recovery
drive 0 partition 5 type recovery

 

Really? You are going to bump after 19 minutes? Wow. Maybe you would prefer live chat support?

 

Cause I'd like to use this laptop.. I've tried everything, tried googling bunch of different stuff and nothing. I'm just worried and want to fix it. just bumped so someone who has knowledge around this area knows what to do.

 

It's much more reliable and universally compatible to create a Windows 10 USB flash drive manually using Diskpart, or let the Windows Media Creation Tool make one for you. But anyway...

Are you getting the above list from the Custom Install option of Windows 10 setup? If that is the case, when you have that list showing, press Shift+F10 (you might have to hold down the FN key to get the actual F10 function). That will open a command prompt. In the command prompt run:

Diskpart
Select disk 0
clean
exit
exit

Then when back at partition list click the refresh button. It should show Disk 0 unallocated space. Select that and next to install Windows 10 to the newly erased hard drive.

 

Installing windows after I did the diskpart. Hopefully it boots up. Is there a reason why it never let me reset the windows but keep the files in the repair section? What went wrong? is the uefi not working? First windows 10 laptop so i have no idea why the usb boot didnt work and only legacy mode worked.

 

Installed it through legacy mode. It installed. Restarted and booted up. But however it booted into the dell supportassist and said no bootable devices. I turn it off and go into boot options and boot it off the harddrive and now its on the windows getting ready..

 

Windows built-in reset is extremely unreliable.

When you get into Windows, look in disk management. If you see an EFI System partition, then it is UEFI.

The likely reason you didn't boot into UEFI mode from the USB flash drive is because you didn't go through all the steps required to make Rufus create a flash drive compatible with UEFI - which happens A LOT!

You really only need UEFI if your drive is over 2TB in size or you want more than 4 primary partitions.

 

Okay windows is working. But now my problem is when I restart the computer, for some reason it boots into the dell supportassit and says no bootable devices. But if I put legacy support and go to f12 and boot from hard drive my computer boots up. How do I fix this?

 

You should be able to go into bios settings and set the legacy mode and the hard drive as the defaults.

I'm willing to bet your Windows 10 USB flash drive is formatted as NTFS and not with FAT32 which is required for UEFI.

 

Blah now i mgetting this error when using legacy and making the hard drive the first device.

File : \boot\bcd
status: 0xc000000f
info: The boot config data for your pc is missing or contains errors.

And you are right. The usb is in ntfs not fat32. I thought rufus would do everything on its on.