Windows 10: Windows 10 won't update to windows 10 version 1511

hello, i've had a problem, which i can't update my windows 10 to the updated version. it keeps telling me that "something happend, Windows 10 installation has failed" or when i try to update it through update settings it keeps telling me to retry. im running on windows 10 (10240) have been try to fix things like:

- download iso from techbench
- using Media Creation Tool
- delete all the update files (means redownload it again)
- reset the update
- disable all the services (except microsoft services)
- uninstall my virus software (Avast)

that is all so far, it does not work, still have this problem, if you guys have any idea how to fix this, please let me know

thanks!

:)

 

Error Upgrade Windows 10 - The installation failed in the FIRST_BOOT phase with an error during SYSPREP operation

Have you got any easily removed hardware that can be disconnected from your machine prior to the update?

Windows 10 Pro version 1511 Won't Install

Windows 10 Pro version 1511 Won't Install

See also Donatello_h replied on November 20, 2015 in this post,

Problem with Windows 10 Upgrade 1511; 10586

Problem with Windows 10 Upgrade 1511; 10586

 

Windows 10 Unexpected shutdown on start up

OK, so i figured it out myself

Found the logfile in "C:\Windows\Minidump".

You need the Windows Development Kit to open it and a bit of googling to understand it.

Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

Cheers

 

One thing you have not specified.........
Have you tried doing Clean Install ?
https://www.tenforums.com/tutorials/1...n-install.html
Backup the files you want to keep first.
Make sure you have 10240 image backup also in case you need to go back.

 

I agree with davidhk, backup ( particularly users folder) - do clean install, reinstall apps, transfer users folder back. There's something about 10240 that does not fill me with confidence.

 

thanks a lot guys it finally works

 

You are welcome.
Happy computing.