Windows 10: windows 10

I did the upgrade to windows 10 in July.
Now a about a month ago, I my sister said for me to download and scan
my computer for viruses and when I did the scan, completed all.
The next day I clicked on windows defender and the message said
it is not monitoring your computer. How do I get it back. I had it in the task bar
I tried to do it but message said error 5077?
I scanned with eset nod32 antivirus.

:)

 

Windows 10 Unexpected shutdown on start up

OK, so i figured it out myself

Found the logfile in "C:\Windows\Minidump".

You need the Windows Development Kit to open it and a bit of googling to understand it.

Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

Cheers

 

Windows 10 Unexpected shutdown on start up

OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)

 

What did you scan your PC with? Try to follow those 7 steps to see, if they fix your problem.

Problems starting Windows Defender in Windows 810 - Microsoft Community

 

installing Eset node32 would have disable defender ,
you should only run one antivirus at a time ,so if you install an antivirus program windows disables the built in Windows Defender

 

All is good

 

yupp, myself I use windows defender and Malwarebytes and had nothing get through in a long long time

 

I have been using malware bytes for quite some time now. Then I got this new computer about a year and a half and it had windows defender, but I like the Microsoft security essentials much better.

 

It`s the same thing *Smile

 

actually, malware and windows defender are different. I use both of them

 

He meant that Windows Defender is the new version of Microsoft Security Essentials which is no longer available except for Vista and 7.