Windows 10: Windows 11 24H2 locks me out of non-Office 365 accounts

Yep, I've been 2h with Microsoft Support who have no clue.I had Office 2021 and Office Visio 2016, both of which were instantly removed the license and do not allow me to validate again, either via key or account.I just reverted back my Windows 11 to previous version and everything is working again.Looks like Microsoft are forcing non-Office 365 users into Office 365 so that they boost up their upgrades.

:)

 

Unable to login to Windows 11 with Office 365 accounts

Hello，GregW153

Thank you for posting in the Microsoft community.



I understand that you are unable to use your Office 365 account to log into your Windows system, and since there are account issues involved, I wanted to check with you.

• I see that you specifically mentioned that you are unable to log in with your Office 365 account, are you able to log in to the system with your other Microsoft accounts?
  
  If so, how was it reconnecting to your Office 365 account after you logged into Windows?
  
  
  
• Is your Office 365 a personal or business subscription?
  

After you refer to the above steps, you can share some information in this thread and I will answer your questions further. Thank you for your understanding and cooperation!



Best Regards，

Rota|Microsoft Community Support Specialist

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.