Windows 10: Windows 11 24H2 Update Installation Error - 0x80070002 - 0x20007

Discus and support Windows 11 24H2 Update Installation Error - 0x80070002 - 0x20007 in Windows 10 Software and Apps to solve the problem; Error message:We've set your PC back to the way it was right before you started installing Windows 11.0x80070002 - 0x20007The installation failed in... Discussion in 'Windows 10 Software and Apps' started by Heinrich Zhang, Dec 4, 2024.

  1. HEINRICH ZHANG
    Heinrich Zhang Win User

    Windows 11 24H2 Update Installation Error - 0x80070002 - 0x20007


    Error message:We've set your PC back to the way it was right before you started installing Windows 11.0x80070002 - 0x20007The installation failed in the SAFE_OS phase with an error during INSTALL_DRIVERS operationDetails:I’m currently on Windows 11 23H2, trying to update to the latest 24H2. I first tried to use the normal Windows updates function twice with no luck. Each time it just rolls back to 23H2 my current version with tons of unused system files on my C: drive which I had to manually remove. I’ve also tried many troubleshooting methods manual ISO installation, using an installatio

    :)
     
    Heinrich Zhang, Dec 4, 2024
    #1
  2. GOLDENKEY OFFICIAL1
    GOLDENKEY OFFICIAL1 Win User
    GOLDENKEY OFFICIAL1, Dec 4, 2024
    #2
  3. OSMAN SALİH
    Osman SALİH Win User
    We couldn't install Windows 11 - error 0x80070002 - 0x20007

    Hi,

    I've repeatedly tried to upgrade my laptop wich is running Windows 10 22H2(OS Build 19045.2728) to Windows 11, but it keeps failing via Windows update and via Windows 11 update assistant tool .

    I've tried all of the usual solutions that people often reference - cleaning up the Software Distribution directory, running the Windows Update troubleshooter, running DISM & SFC but nothing worked out and I keep getting different error each time.

    Now the last one I got is this We couldn't install Windows 11 - error 0x80070002 - 0x20007 (screenshot attached)
     
    Osman SALİH, Dec 4, 2024
    #3
  4. BOCAOPA
    BocaOpa Win User

    Windows 11 24H2 Update Installation Error - 0x80070002 - 0x20007

    Windows 11 Install error 0x80070002-0x20007 "Installation failed in the SAFE_OS phase with an error during the INSTALL_DRIVERS operation"

    Error when trying to upgrade to Windows 11 from Windows 10 using a USB drive. Earlier attempts to upgrade directly from a download also failed with a different error message so went to USB approach as recommended by Support.

    Error Message was:

    0x80070002-0x20007

    Installation failed in the SAFE_OS phase with an error during the INSTALL_DRIVERS operation
     
    BocaOpa, Dec 4, 2024
    #4
Thema:

Windows 11 24H2 Update Installation Error - 0x80070002 - 0x20007

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