Windows 10: Windows 11 64bit BSOD when playing games or running furmark

My laptop is the acer aspire 5 a515-45-R1ZMA few days ago when i play video game mostly gpu intensive i would encounter BSOD's with the message PAGE_FAULT_IN_NONPAGED_AREA, i have updated everything including windows update and driver updates but it still happnes. It also happens when i run a gpu stress test in Furmark, it would give me a PAGE_FAULT_IN_NONPAGED_AREA BSOD about 7 - 10 mins into the test.I read some forums and so i updated all of my drivers and ran the memory diagnostic tool and no errors were found and yet the BSOD would still happen when i play games, there were also times w

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Reboot playing Overwatch (or gaming), or running FurMark -- No BSOD

For roughly the last two months, I've been experiencing reboots when playing Overwatch, or sometimes when playing other games (e.g., Metal Gear Solid: TPP, The Witcher 3). Sometimes, these reboots won't happen immediately when loading the game, and the computer may allow me to play for an hour or more until it reboots. Once it does, it will usually reboot my computer as soon as I load into the menu of the game (i.e., once the first reboot of the day starts, my system will reliably crash if I try to play Overwatch if I try launching into the game in consecutive attempts). Sometimes, leaving my computer running for a while before trying to play the game will allow me to actually play for another extended amount of time until this cycle repeats, which I find to be quite odd.

There's no BSOD, the Event Viewer doesn't seem to have useful information (symptoms rather than causes), and it doesn't seem like dump files are being created.

I've tried reinstalling some drivers (though not exhaustively): first for my NVIDIA GeForce GTX 970 driver, rolling back to a previous driver with no success, and drivers for my Asus motherboard. I've also reinstalled Windows with no improvements, and have recently reaffirmed that the image is healthy through DISM in the command line.

I also went down a deep rabbit-hole with an infamous AMDA00 driver issue with ASUS motherboards, but I no longer believe this to be the actual cause of the reboots.

Assuming it might not be a software problem, I've also looked into physical issues. I've checked the power cables, and they seem to be properly snug onto the PSU and GPU. I've stress-tested the CPU with Prime95, and results and temperatures seemed pretty normal (maxed out at 60 C). I've used MemTest86 for the RAM -- 8 passes went by with success. I've also checked the integrity of my SSD and HDD that I use for Windows -- both returned with no errors.

This leads me to believe it's an issue with the PSU or the GPU. The first time I ran FurMark, I ran it for a couple of minutes before stopping it and it seemed okay just as a test run. However, I have not been able to run FurMark since then without it instantly rebooting my computer (similar behavior to when gaming). However, I am very skeptical that the GPU is faulty -- temperatures when gaming never exceed 75 C, and FurMark reboots the computer when the GPU would only be at it's idle temperature (I believe around 30-40 C). I've used a tool to test the VRAM, and that also returned with no errors.

My current PSU is the EVGA SuperNOVA NEX650G.

I'm also attaching the ZIP file generated by this forum's BSOD diagnostic tool.

One thing to note: I started dual-booting with Ubuntu on a separate SSD within the month I started experiencing these problems, but reset the BIOS settings to the defaults and have also disconnected the Ubuntu drive. I wouldn't be surprised if this was the cause of this instability, but I don't know how it could be related.

If I could get some more pointers about how to debug this, or reassurance that my PSU could be faulty, I'd greatly appreciate it. I'm hoping this is a resolvable software-side issue, but I'm prepared to get new hardware if need be. Thank you!

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

Reboot playing Overwatch (or gaming), or running FurMark -- No BSOD

If the power supply was the problem I would expect the PC to just shut down and not restart by itself.

If it is software related then you can follow the clean boot troubleshooting method to disable various software programs during start-up.

Other things to check include:

• Examine all fans and heatsinks for dust build up and clean them thoroughly.
• Make sure all connectors and cards are fully inserted in the Motherboard.
• Check all your drives for errors using a utility like HD Tune.

The inability to run Furmark is likely to be a clue. Can you try another GPU for testing purposes?