Windows 10: Windows 11 activation issue

Hello there, My windows 10 recently became corrupted on my old SSD and therefore, I proceeded to ask a computer store to install a new SSD and install windows 11 as they offered to do so as I had an original windows 7 that was upgraded for free to Windows 10 on the old SSD.I just got back my computer today, and I received this message: "we found a windows 11 home digital licence for this device running windows 11 pro. To activate using this digital license, you need to install windows 11 home"Does that mean I have to reinstall windows 11 to home version?I am worried about reinstalling as I d

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ACTIVATION ISSUE

Hi,

Activation issues with Windows 10 devices are usually caused due to some hardware changes. For us to provide an effective resolution, we would need you to answer the following questions:

• What changes have you made to your devices before this issue occurred?
• Are your computers connected to a domain?
• What troubleshooting steps have you done so far?

In the meantime, we suggest visiting these links. These can be used as a reference on how to activate Windows 10:

• Activation in Windows 10.
• Find your Windows product key.

We are looking forward to your response.

 

IE 11 not working

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Explorer performance troubleshooter

And also refer the link below and check if it helps.

Internet Explorer help

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Optical Drive Issue

Hello Anak –

Appreciate your detailed return. Your added steps really helped.

Assuming I did the steps correctly, this is where I am now.

Screenshot 12 shows my CD Disc shortcut on my desktop.
Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

What do you think?

JerryA