Windows 10: Windows 11 add new user and login, the screen blacks

Discus and support Windows 11 add new user and login, the screen blacks in Windows 10 Software and Apps to solve the problem; I am the administrator of my PC, I add a new account and try to login with the new account.After login, the screen blacks, but I can see the white... Discussion in 'Windows 10 Software and Apps' started by 3, May 3, 2023.

  1. 3
    3 Win User

    Windows 11 add new user and login, the screen blacks


    I am the administrator of my PC, I add a new account and try to login with the new account.After login, the screen blacks, but I can see the white mouse move around. But I could still access my administrator account.Then I try to login the new account with safe mode, it works. I didn't find any buggy services or applications.Weired, why windows 11 have this kind of bug of core logic path?

    :)
     
  2. briang99 Win User

    Unknown user account at windows 10 login screen

    I have the same issue but I have 11 users and now on the log in screen I have 11 user names and 11 of the "password" with the "key" next to them. So, that's 22 logins on the lock screen. The "password" logins are actually the users. I am trying to get rid
    of the "password" tabs so only my user names show on the login screen. I checked for the registry folder you mentioned and it is not in the list.

    Any other suggestions?
     
    briang99, May 3, 2023
    #2
  3. .EZ. Win User
    Black screen after login in

    You can try the following steps to fix black screen after login in caused by KB5022360:

    1. Boot into Safe Mode
    2. Uninstall the problematic update (KB5022360)
    3. Restart your computer normally
    4. Check if the black screen issue has been resolved.
    If the issue still persists, try the following:

    1. Run System File Checker (SFC) to repair any corrupted system files
    2. Perform a system restore to a previous point before the update was installed.
     
    .EZ., May 3, 2023
    #3
  4. Rose Cal Win User

    Windows 11 add new user and login, the screen blacks

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, May 3, 2023
    #4
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Windows 11 add new user and login, the screen blacks

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