Windows 10: Windows 11 and XP PEN Artist Pro 15.6 tablet incompatibility

Discus and support Windows 11 and XP PEN Artist Pro 15.6 tablet incompatibility in Windows 10 Gaming to solve the problem; Tablet was working great up until yesterday, when HDMI port stopped showing image on the tablet, yet I could use the tablet's touch, buttons and pen. I... Discussion in 'Windows 10 Gaming' started by Héctor Marchesi, Nov 22, 2023.

  1. Windows 11 and XP PEN Artist Pro 15.6 tablet incompatibility


    Tablet was working great up until yesterday, when HDMI port stopped showing image on the tablet, yet I could use the tablet's touch, buttons and pen. I installed latest driver from XP PEN and updated windows, the HDMI issue was solved but now the tablet isn't recognized as a tablet, only as a screen. Lastly, today I try again, uninstall tablet's driver and reinstall it and now neither image nor sensibility are recognized.Edit: I've tested other devices such as a projector on the HDMI port and it works, so the issue seems to be with the tabletI'd thank any help you can provide

    :)
     
    Héctor Marchesi, Nov 22, 2023
    #1

  2. Windows 11 and XP-PEN Artist 22 Pro incompatibility (solved!)

    New update:

    I have hidden update KB 5007292 , but graphic tablet is still unusable. I cannot use the mouse, I cannot turn off the computer, I cannot use the pen . I can only turn off the computer if I unplug the tablet . Therefore, incompatibility between Windows 11 and XP-PEN Artist 22 Pro remains . Problem is unresolved .

    If any XP - PEN user finds a solution please share. Microsoft and/or XP-PEN must provide with a solution.
     
    Emmanouil K#, Nov 22, 2023
    #2
  3. Windows 11 and XP-PEN Artist 22 Pro incompatibility (solved!)

    Hello ALL,

    After updating to Windows 11 , graphical tablet XP-Artist 22 Pro has become unusable. Some users have reported some updates as culprits to this problem.

    Solution : 1) Make sure to install all Windows updates. 2) Install latest firmware from XPPen Service, reboot 3) install latest XP-Pen driver, reboot 4) an extra reboot might be necessary for stylus to work. 5) Voila, enjoy the graphic tablet.
     
    Emmanouil K#, Nov 22, 2023
    #3
  4. Windows 11 and XP PEN Artist Pro 15.6 tablet incompatibility

    Windows 11 and XP-PEN Artist 22 Pro incompatibility (solved!)

    Okay. Finally, I have a fix for this. There is a temporary fix I figured out, but also a permanent fix. The problem is caused by the Esc key and old firmware.

    1. Temporary fix. Use Microsoft PowerToys Keyboard Manager to disable the Esc key. This is what is actually causing the problem.
    2. Permanent fix. Request a Firmware update from XP-Pen for the Artist 22 Pro. To run the firmware update, I would suggest disabling Esc key, then running update, then re-enabling Esc key.
    Good luck.
     
    John Macdonald C, Nov 22, 2023
    #4
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Windows 11 and XP PEN Artist Pro 15.6 tablet incompatibility

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