Windows 10: Windows 11 black screen after login HELP

Discus and support Windows 11 black screen after login HELP in Windows 10 Gaming to solve the problem; Since yesterday, my pc becomes a black screen after I login. My mouse works while in the black screen and I can press Ctrl + Shift + Esc to open task... Discussion in 'Windows 10 Gaming' started by Ace Y, Dec 1, 2024.

  1. Ace Y Win User

    Windows 11 black screen after login HELP


    Since yesterday, my pc becomes a black screen after I login. My mouse works while in the black screen and I can press Ctrl + Shift + Esc to open task manager. When i press Ctrl + Alt + Del, a menu shows up. The menu has Lock, Switch user, Sign out, and Task Manager. There is also the power off button with Sleep, Shut down, and Restart.I've tried rebooting it multiple times.Running explorer.exe via task manager.I've enabled safe mode via Startup Settings.Safe Mode won't open.I waited for two hours and it is still a black screen.I was able to fix it yesterday by starting up the pc while holding

    :)
     
    Ace Y, Dec 1, 2024
    #1
  2. Rose Cal Win User

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Dec 1, 2024
    #2
  3. .EZ. Win User
    Black screen after login in

    You can try the following steps to fix black screen after login in caused by KB5022360:

    1. Boot into Safe Mode
    2. Uninstall the problematic update (KB5022360)
    3. Restart your computer normally
    4. Check if the black screen issue has been resolved.
    If the issue still persists, try the following:

    1. Run System File Checker (SFC) to repair any corrupted system files
    2. Perform a system restore to a previous point before the update was installed.
     
    .EZ., Dec 1, 2024
    #3
  4. JRO-NC Win User

    Windows 11 black screen after login HELP

    Black screen @ login in Windows 11

    I have a Dell Latitude 3190 w/ Win 11 that has recently developed an issue- originally, instead of a login screen, I just got a black screen with a cursor. If I let it sit a long time (20-30 minutes), it would boot into Windows. I tried updating drivers, Win updates, SFC, CHKDSK, etc. and no luck.

    I then did a Windows reset, followed by a clean install (formatted drive, installed downloaded ISO file. Now, I see the login screen with a black background, and pressing a key or swiping just goes to a black screen. If I power off and right back on, the normal login screen appears and I'm able to get into Windows normally. I was also able to boot into safe mode. This makes me think it's not a hardware issue, but after doing a clean install, not sure what else could be going on.

    Any suggestions?
     
    JRO-NC, Dec 1, 2024
    #4
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Windows 11 black screen after login HELP

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