Windows 10: Windows 11 Bluetooth audio has terrible sound quality

Every time I try to use Bluetooth audio on my PC, the quality is very bad. At first I thought it was a problem with my headphones, but the audio quality remained very low across multiple different pairs of headphones. I currently use the BD-BH200 and the Bluetooth audio works perfectly on all of my devices except my PC. I have ran the troubleshooter multiple times, I have checked the drivers, I have messed with all of the settings, and I have searched on google for hours, but I still can't find the issue.

:)

 

Bluetooth Sound Quality is Terrible

thanks for @Maximus2016 on the
lenovo support forums I've fixed my problem!

• Right click the speaker icon in the system tray by the clock
  
• • Click 'Playback devices'
• Change the default to the 'headphones'

the lenovo support link has screen shots, fyi.

"Some bluetooth devices have
2 modes: Regular listening device and a "handsfree" mode where you can use both the audio and microphone. If you somehow got switched to
handsfree mode, then the audio quality will be much worse since some of the
bluetooth bandwidth will be taken up for the microphone."

 

Bluetooth Sound Quality is Terrible

I've been using my Bluetooth headphones for a few months now and everything was fine until a few days ago. Now my sound quality is terrible.

When it initially started playing the quality would be bad for the first few seconds and then it would correct itself. Now, it doesn't correct itself.

I've tried playing through the laptop speakers and it sounds ok there.

Feedback hub issue. I've run a capture through there and submitted it.

 

Poor audio quality from Bluetooth headphones

Hello Caleb,



Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made on the PC?
   
3. What is the make and model of the PC?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Run the troubleshooter for Bluetooth.

1. Go to Settings > Updates & Security > Troubleshoot.
   
2. Under Find and fix other problems click on
   Bluetooth.
   
3. Follow the instructions on the troubleshooter.
   

Method 2:



Try updating the Bluetooth drivers. Refer the article to

update drivers in Windows 10.



Also, you can refer the article by Bose on
poor sound quality from a Bluetooth device and

optimizing audio.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator