Windows 10: Windows 11 bluetooth audio problem.

Since switching to Windows 11, I have had problems with Bluetooth headsets. I spent countless hours troubleshooting and tried every possible solution and nothing worked. So I figured out that the problem is with Hands-Free or the microphone in the headsets, every time the microphone is being used it stops the audio from working and the only way to turn it back on is by restarting the audio services. I tried disabling Hands-Free in the device manager and it worked it fixed the problem but only at the cost of me having to use my crappy laptop microphone all the time.Does anyone know a solution

:)

 

windows 10 Bluetooth audio problems

Hi,

Thank you for posting in Microsoft Community.

• What is the make and model of your computer?
• Do you get any error message?

I suggest to use a different Bluetooth speaker and check if the same issue persists. Also try using the current speaker with different computer running Windows 10 and check. As you are getting Crackles or warning sound it might be an issue with hardware.

Refer the link below and perform the troubleshooting steps suggested and check if that helps.

Fix connections to Bluetooth audio devices and wireless displays.

Fix connections to Bluetooth audio devices - Microsoft Support

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

(bluetooth) audio breaks on windows 11

hello kevin,

Yes this only happens on this computer with windows 11.

i also tried the steps you provided but they did not fix the problem that i am facing.

it is not that the device disconnects fully, just the audio part stops working and it does not get listed/used as an audio device inside windows anymore. i dont know how to fix this but i hope somwone knows a workaround

 

Windows 10 Surface Pro now has stuttering sound from Bluetooth speaker

Hi Judy,

This issue occurs if there is a problem with the audio driver installed on your computer. We suggest that you update the Bluetooth driver and check if it helps.

Check the links below for troubleshooting steps to resolve your concern:

• How to: Install and Update drivers in Windows 10
• Fix connections to Bluetooth audio devices and wireless displays
• Fix Bluetooth problems in Windows 10: FAQ

Let us know how it goes after performing the suggested steps.