Windows 10: windows 11 both shift keys stopped working on both laptop and external keyboard.

windows 11 both shift keys stopped working on both laptop and external keyboard.

:)

 

Shift key not working on laptop keyboard but working with external keyboard

Shift key not working on laptop keyboard but working with the external keyboard.

My sticky keys are turned on but still not working

i use Dell XPS 13, intel i7.

 

Both shift keys

Hello.
I have problem with Lenovo Idea Pad 100 laptop (OS: WIN10). After replacing HDD into SSD I faced a strange problem. Both Shifts of the keyboard doesn‘t work .
I have tried to:

• Check if sticky keys are off. They are off.
• Connect external keyboard via USB port. Shift keys on external keyboard works good.
• Check the keyboard on online tester which indicates pressed buttons. It can‘t indicate press of the shift
• Change several different input languages. The problem is on all of them.
• Reinstall keyboard driver
• Check if connection is OK. It is OK.
• Tried to run computer without screws (I have read in one forum that screws could touch the keyboard from the bottom and it wouldn‘t operate normal)

I believe that keyboard is not damaged because connector damage could cause just exact part of keyboard failure, while it is impossible to do physical damage for both shifts. Any solutions?

 

Both shift keys not working on TKL laptop keyboard

Hi Kayese, thanks for responding.

I can confirm

• Neither shift key works in safe mode
  
• Both shift keys work with an external keyboard
  

thanks

John