Windows 10: Windows 11 BSOD issue that I haven't been able to pin down the source

I've uploadede the mini dump files and export of the msinfo32 report to this OneDrive path:https://1drv.ms/f/s!AlG1YY7WjgLLgZsfRaKHK8nTpR0baA?e=FNPogeI've tried all the software and driver updated related fixes with no luck.I'm trying to narrow the issue down to what hardware component is failing. Top suspects I think are the CPU overheating or power suppy issue.Other less likely cadidates to me anyway are the CPU itself or the motherboard.ThanksJoe C.

:)

 

Issues with Windows Hello PIN

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with Windows Hello PIN on your PC, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps.



You can follow the below steps to delete NGC folder and see if you are able to setup PIN.

1. Press Windows + E to open
   File Explorer.
   
2. On the left hand pane click on This PC.
   
3. Now navigate to the location C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft.
   
4. Right click on the NGC folder and click on
   Delete.
   
5. Click on Yes.
   

In case you are receiving permission error then try running the command and see if you are able to delete it.

1. Press Windows +
   S key together to open Search.
   
2. Now type CMD and select Run as administrator.
   
3. Accept the UAC prompts.
   
4. Type in the following commands one by one and hit
   Enter:
   
   icacls C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /T /Q /C /RESET
   
5. Close the CMD window
   
6. Try to delete the NGC folder.
   

Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Notifocation of W-10 update genuine? Freezes computer, can"t verify.

Can you or anyone suggest a way to remove the virus? Haven;t been able to enter safe mode. I did trya windows repair program called system restore, which failed at two restore points.

 

Windows 11 - Windows hello PIN and Camera face recognition do not work

Hi,

Windows 11 - Windows hello PIN and Camera face recognition do not work, for both of them, when reaching the final step, the window closes before saying completed, and nothing happens

Steps to replicate on my PC - WIN 11:

1. Situation 1 - Trying to change PIN:
   
   1. Settings - Accounts - Pin(Windows Hello)
      
   2. Although i'm currently using a PIN to log into my user, I only get 1 button: Setup
      
   3. Press Setup - Create a PIN - Next
      
   4. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      
2. Situation 2 - Trying to add Face recognition:
   
   1. Settings - Accounts - Facial recognition (Windows Hello) - Setup
      
   2. Welcome to Windows hello - Get started
      
   3. My face is scanned, i get a blue loading square, and dots on my things
      
   4. A couple more things
      
   5. Improbve recognition - if i skip this steps it does not make a difference
      
   6. A couple more things - Set up PIN
      
   7. Microsoft Account - Create a PIN - Next
      
   8. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      

I initially thought my webcam was the issue, but then chaging the PIN does not work either, and it has nothing to do with the camera

I talked with someone from support (support request number is 1056162110), and we tried different things until 3:30 AM my time, about 1:30 h.

On my laptop (win 10) with the same account, face recognition and PIN works, I have not tried to change them.

Is there any way to reset PIN on an account level? Or repair windows?

What else should i try?