Windows 10: Windows 11 computer crashing and restarting - bug check 0x0000009f

Discus and support Windows 11 computer crashing and restarting - bug check 0x0000009f in Windows 10 Gaming to solve the problem; My computer keeps crashing and restarting and i don't know why.The message i see in the logs that seemed relative to the issue is this.De computer is... Discussion in 'Windows 10 Gaming' started by Milan Storms, Jul 30, 2024.

  1. Windows 11 computer crashing and restarting - bug check 0x0000009f


    My computer keeps crashing and restarting and i don't know why.The message i see in the logs that seemed relative to the issue is this.De computer is opnieuw opgestart na een bugcontrole. De bugcontrole is 0x0000009f 0x0000000000000003, 0xffffb587a3df3ad0, 0xfffff80073707178, 0xffffb587a3611010. Er is een dump opgeslagen in: C:\Windows\Minidump\073024-7687-01.dmp. Rapport-id: abf11d95-e77b-4a43-9f20-8f2c3214e5fb.this is the link to the dmp file.073024-7687-01.dmp

    :)
     
    Milan Storms, Jul 30, 2024
    #1

  2. Windows 11 Machine Crashing and Restarting - bugcheck 0x0000009f

    Hello,

    So I have exactly the same problem as "JeffAlexander19" that created a post on June 14, 2022

    Windows 11 Machine Crashing and Restarting - bugcheck 0x0000009f - Microsoft Community

    My machine also keeps rebooting at least one time after a fresh boot. In the event viewer I find the following;

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe58bb0245c90, 0xffff81000e3c7178, 0xffffe58bb22d1ba0). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: e123e5c6-31a0-41ff-9230-f17978b2a48f.

    It is a fresh installation of windows.

    So I reinstalled all the drivers I can think about to their latest version (chipset included), updated my BIOS, uninstalled iCUE software, removed and replaced RAM, checked if all my cables where attached, all to no avail. It keeps rebooting after some minutes after a fresh boot (even sometimes after a restart).

    Direct link to dump folder is here Win11Dump

    It would be so helpful if someone is willing to look at this because using Windbg is certainly not my strongest point.
     
    MalleEppie, Jul 30, 2024
    #2
  3. Windows 11 bsod didnt restart in %100

    According to the following Microsoft Learn bug report reference, the issue may still originate from your Seagate SRD0NF1

    Bug Check 0x9F DRIVER_POWER_STATE_FAILURE - Windows drivers | Microsoft Learn

    The steps to confirm the problem in the article seem to be a bit complicated. To put it simply, if the current computer is not connected to the Seagate SRD0NF1 or the USB of the mobile phone, there should be no BSOD error. As a test environment, as I said before, please avoid connecting the USB of the mobile phone and the disk to the computer at the same time, and then observe this problem.

    Bugcheck 0x0000009f dump file suggesting uaspstor.sys at fault - Microsoft Community

    From the above thread, it is also a reasonable choice to replace the hard disk or find a suitable driver to meet the USB voltage standard of the computer itself to avoid the BSOD

    Best Regards,
     
    Chandy - MSFT, Jul 30, 2024
    #3
  4. Windows 11 computer crashing and restarting - bug check 0x0000009f

    Taskbar bug: switching to another window -will not appear at the front


    Follow either of these steps to fix the issue with the Active window hiding behind.

    Method 1:
    I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

    1. Press Windows key + X key and click on Control Panel.
    2. Select or click Ease of Access.
    3. Click or tap onEase of Access Centre.
    4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
    5. Check if issue is resolved.
    Method 2:
    I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

    1. Press “Windows key + X” and click on “Device Manager”.
    2. In the list of devices, you should see the touchpad drivers.
    3. Right click on the device and then select "Uninstall".
    4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
    5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.
     
    ChojiTiger, Jul 30, 2024
    #4
Thema:

Windows 11 computer crashing and restarting - bug check 0x0000009f

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