Windows 10: Windows 11 crashes when in sleep mode in nvlddmkm

My Intel NUC 11 Enthusiast NUC11PHKi7C used to work just fine, but an update makes Windows 11 always crash when PC enters sleep mode.I have analyzed c:\Windows\MEMORY.DMP using WinDbg Preview and the error appears to be in nvlddmkm. Here is an excerpt from the dump:KEY_VALUES_STRING: 1 Key : AV.Type Value: Write Key : Analysis.CPU.mSec Value: 1718 Key : Analysis.DebugAnalysisManager Value:

:)

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

Windows crashes in sleep mode

So umm, I updated my PC to windows 11 but the issue hasn't stopped but just caused more issues. After updating my PC, it worked fine and then I let it go to sleep mode and then it crashed as normal, I restarted it, but windows explorer just wouldn't respond so I restarted it from the task manager and still nothing happened so I turned off my PC from the Ctrl + Alt + Del menu, And then it just refused to reboot, after 30 mins of trail and error It started. I am not going to shut down my PC or let it go to sleep mode until this is fixed. Also my PC only crashes only when in goes to sleep mode because of inactivity but If I set it to sleep mode manually It wouldn't crash.

And now there isn't and minidump folder in window folder, the closest thing I could find was this MEMORY.DMP file and it is 1.24GB.

Also I am really sorry for the inconvenience and Thank you for helping me out.

 

Sleep mode

Hi,

This issue with sleep mode could have happened due to corrupted or outdated drivers. To resolve your issue, we suggest that you update your drivers. You can follow the steps provided in this

article.

If the issue still persists, we also suggest that you change the settings in your Windows 10. You can follow the steps provided in this

article. This will give you steps to shut down, sleep, or hibernate your PC.

Update us with the result so we can further assist you.