Windows 10: Windows 11 crashing at screen shut off

Discus and support Windows 11 crashing at screen shut off in Windows 10 Software and Apps to solve the problem; I've maxed out my patience with this computer. I have an HP Omen 15, and since January 15, 2022, my device began occasionally crashing and rebooting... Discussion in 'Windows 10 Software and Apps' started by rhettjordan, Feb 13, 2022.

  1. Windows 11 crashing at screen shut off


    I've maxed out my patience with this computer. I have an HP Omen 15, and since January 15, 2022, my device began occasionally crashing and rebooting when the screen goes black. I don't have sleep enabled, but this happens about 30 seconds after the screen goes dark. Last week, it began to happen every single time the screen goes dark. I've turned the time to never in order to circumvent this, and that does work, but that's not an acceptable solution. I ran the memory test, it was negative. I've tested the drivers, and one seemed to be specifically faulty the smartcard reader SCR3310, and wen

    :)
     
    rhettjordan, Feb 13, 2022
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Feb 13, 2022
    #2
  3. Arun B J Win User
    IE 11 not working

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.



    I suggest you to follow the steps below and check if it helps.

    Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

    Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Internet Explorer performance troubleshooter
    And also refer the link below and check if it helps.

    Internet Explorer help

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Feb 13, 2022
    #3
  4. Windows 11 crashing at screen shut off

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Feb 13, 2022
    #4
Thema:

Windows 11 crashing at screen shut off

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