Windows 10: Windows 11 desktop freezes - Bonjour causing code integrity issue?

Win 11 Pro IntelR CoreTM i5-14400 2.50 GHzDesktop freezes every few days and the most recent messages I can find in Event Viewer generally point to the same issue:-"Code Integrity determined that a process \Device\HarddiskVolume4\ProgramData\Microsoft\Windows Defender\Platform\4.18.25020.1009-0\MpDefenderCoreService.exe attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.I

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Desktop freeze after log in

Hi Keith,

In order for us to find out what causes your desktop to freeze after logging in, we would like to gather more information:

• Did you make any recent changes on your computer prior to this issue?
• What other troubleshooting steps have you tried so far?
• When the computer freezes, do you get an error message?

Regards.

 

Windows boots to the desktop then freezes

Yeah...I went to google and got the F8...lol*Stick Out Tongue ....thxxx

It boots up in safe mode and seems to work fine. Now I just need to figure out what's causing windows to freeze up befor it fully loads in normal start up operation.

Any suggestions where I might start ?

 

Windows 11 Screen Freezes

Hi, etoile230

Welcome to the Microsoft Community.



I'm sorry to hear that you're experiencing screen freezes on your Windows 11 tablet. Here are a few troubleshooting steps you can try to resolve the issue:

1. Check for driver updates: Outdated or incompatible drivers can cause freezing issues. Visit the manufacturer's website for your tablet and look for driver updates specifically for Windows 11. Install any available updates for your device.
   
2. Disable unnecessary startup programs: Some background applications may conflict with the system, causing freezes. Press Ctrl + Shift + Esc to open the Task Manager, go to the "Startup" tab, and disable any unnecessary programs from starting up with your device.
   
3. Perform a clean boot: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.
   
   Disclaimer: These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.
   
4. Scan for malware: Malware can also cause system instability. Use a reputable antivirus or antimalware program to scan your tablet for any infections.
   

If the issue persists after trying these steps, it might be helpful to contact the manufacturer's customer support or visit a service center for further assistance. They can provide specialized guidance based on your specific device model.

Best Regards

Martin | Microsoft Community Support Specialist