Windows 10: Windows 11 does not accept key presses from wired USB keyboard

I have an odd problem that I have been trying to diagnose for a few days. I have an HP Z8 Fury G5 running Windows 11 Pro for Workstations. While debugging another issue I started having a problem where Windows does not accept input from the wired USB keyboard. It doesn't work on the Windows lock screen or once I am inside Windows. I have had to use the onscreen keyboard OSK to do anything. The keyboard itself is fine. If I connect it to my Mac it works. When I am booting the HP it works during the loading of the BIOS. It even works in Windows blue screen Recovery mode. In Device Manager it l

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asus wired usb keyboard

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

Method 2.

Try updating the latest keyboard devices from the manufacturer's website and check if the issue persists.

Follow the steps to update the Keyboard drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Keyboard driver.

c. Right-click on the HID Keyboard Device and click on Update driver software.

d. Restart the computer and check.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Microsoft 200 Wired USB Keyboard Unloading and Reloading Drivers in Windows 10

Hi Matthew,

We appreciate you for being part of Windows 10.

Before proceeding, we need more information to help you better.

• As you are using Microsoft 200 Wired USB Keyboard,
  Do you face this issue on keyboard which came with PC also?
• What is the make and model of your computer?
• Did you try to connect the keyboard through the other USB ports?

I suggest you to follow the below methods and check if it helps.

Method 1:

I suggest you to run the Hardware and devices troubleshooter and check if it resolves the issue.

• Press Windows + X keys on the keyboard and select
  Control Panel
• Type Troubleshooting in the search bar on the
  Control Panel.
• Click on View all on the left navigation pane.
  
• Click on Hardware and devices to run the power troubleshooter.
• Click on Advanced on the Hardware and devices troubleshooter dialog box and click on
  Run as administrator (Enter the credentials if required).
• Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.

Method 2:

Please follow the steps given here to uninstall and then reinstall the keyboard drivers.

a) Press Windows +X keys on the keyboard.

b) Select Device Manager.

c) Find and Microsoft 200 wired keyboard, right click on driver and click on
uninstall.

d) Follow the onscreen instructions to uninstall the keyboard drivers.



Method 3:

Now, try to connect the keyboard to other USB port and try to install and check if it helps.



If the issue persists, I suggest you to update the latest display adapters from the manufacturer’s website and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Keyboard Input Not Recognized After Releasing One of Multiple Pressed Keys on Windows 11

Hello,

I'm experiencing a peculiar issue on my Windows 11 system where the keyboard does not seem to register continuous input from a key if another key was pressed simultaneously and then released. For example, if I press and hold down 'JK' and then release the 'K' while still holding down 'J,' the system stops registering the 'J' input unless I release and press it again. This behaviour is consistent across various key combinations and is not specific to any particular set of keys.

Interestingly, when testing this with my keyboard's software, all inputs are registered correctly, indicating the keys and the keyboard itself are functioning properly. This leads me to believe the issue might be software-related, possibly within Windows 11 or a conflict with another application.

Here's what I've tried so far without success:

• Updating and reinstalling keyboard drivers.
  
• Running the built-in Windows troubleshooter for keyboards.
  
• Checking for malware and Windows updates.
  
• Modifying keyboard-related settings in Windows, including disabling Filter Keys and Sticky Keys.
  

None of these steps have resolved the issue. I'm reaching out to see if anyone else has experienced something similar or has any suggestions on what else I can try to fix this problem. Any help or guidance would be greatly appreciated.

Thank you in advance for your time and assistance.