Windows 10: Windows 11 Error Codes Related to Software Protection Platform

Hello, I just recently purchased a new laptop that came with Windows 11 installed. Since purchasing it only a few months ago, I have had the persistent issue of my laptop occasionally going completely black and unresponsive, despite the power still being on. This will occur in the middle of me using my laptop. Other times, the laptop will fully restart, give a blue screen, or completely shut down. In the event viewer, I have error 16385 every 30 seconds, stating that the Software Protection service failed to restart. This error message is also accompanied by the error code 0x80004005 as s

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Microsoft software protection platform (sppsvc) any other fixes for this?

Hello WulfBreaker,

Microsoft Software Protection Platform Service is a technology that is aimed at helping prevent piracy and protect customers from software tampering while making licensing easier to manage.
Try to disable the SvcRestartTask command. Here's how:

1. Click the Start menu button, type scheduled task and open Scheduled tasks.
2. Enter Task Scheduler Library, then Microsoft,
   Windows, and finally SoftwareProtectionPlatform.
3. Right-click on SvcRestartTask, and choose Disable.
4. In case there are two or more such processes, delete the duplicates.

If the issue still persists, some users suggested using a third-party software to disable the said service. You can check the suggested steps from
Ellio_tt in this thread.

Looking forward to your response.

Regards.

 

Microsoft Software Protection Platform Service

Hi,

The technologies are aimed at helping prevent piracy and protect customers from software tampering while making licensing easier to manage.

Microsoft Software Protection Platform, the technologies will introduce improvements in how Microsoft software activates, is validated online and behaves when tampering or hacking is detected.

As Microsoft Software Protection Platform is using more CPU usage, it might be detecting some unusual activities.

- Are you facing any performance related issues?

I suggest you to do a complete virus scan using Windows Defender.

Help us with more information to assist you further.

Regards,

Guru Kiran

 

Microsoft Software Protection Platform Service

I just finished a complete virus can using Windows Defender.

I started the complete scan because Microsoft Software Protection Platform was already running high (I am averaging 40% or higher).

Since Microsoft Software Protection Platform was already taking up such a chunk (and its Antimalware Service Executable is taking another 30% to 40%), it took Windows Defender 2 full days to complete. During this time, my PC was next to useless.

Windows Defender completed about 4 hours ago, and both Microsoft Software Protection Platform and it's buddy Antimalware Service Executable are still each taking 30% to 40% of the CPU usage.

What is going on? Should this eventually stop or do I need to look into ways to stop these processes from crippling my system?