Windows 10: Windows 11 freezing when I connect external monitors via Dell Dock

Discus and support Windows 11 freezing when I connect external monitors via Dell Dock in Windows 10 Gaming to solve the problem; I'm having an issue recently which appears to be only happening after a recent Dell BIOS update. The issue is that once Windows 11 starts up, anywhere... Discussion in 'Windows 10 Gaming' started by Ken Staude1, Jan 2, 2025.

  1. Windows 11 freezing when I connect external monitors via Dell Dock


    I'm having an issue recently which appears to be only happening after a recent Dell BIOS update. The issue is that once Windows 11 starts up, anywhere from the login screen to 30 minutes, the entire OS will freeze, and displays will go black. The only way to get the system back is by doing a hard reset. This started happening after having Dell Command apply the latest BIOS update to v1.27 unable to downgrade to v1.26 as it notes this is unsupportedI've ruled out the most typical items from a hardware and software perspective, narrowing this down to only a Windows 11 issue and external displa

    :)
     
    Ken Staude1, Jan 2, 2025
    #1

  2. Issues detecting external monitors with Dell Docking Station on windows 11 Laptop

    Hi Team,

    I am having issue with windows 11 and dell docking station. I have updated the windows and install all the firmware recommended from dell support for the docking station, but still docking station is not detecting the external monitors and not charging the laptop. On the other hand mouse and Ethernet port is working fine on docking station. The laptop is Dell i5 (Vostro 15 3530) and docking station is Dell Thunderbolt Dock - WD19TB.

    I have disconnected power from the dock and press the power button for 30 seconds to drain the battery and then turn on the docking station after 3 lights flashes connected to laptop still no luck issue persist.

    Can you please help me regarding the same. I have tried everything but still not able to make it work. This is for one of my client and they are asking to fix it asap.
     
    Nilaksh Chib, Jan 2, 2025
    #2
  3. kumetix Win User
    External (Dell) monitor not recognized any more by Dell Precision 7560 after upgrade to Windows 11

    External (Dell) monitor not recognized any more by Dell Precision 7560 after upgrade to Windows 11

    • The connection is via a cable where one end is a DVI port connected to monitor and the other end is a HDMI port connected to laptop
    • My other laptop, Dell XPS 15 with Ubuntu 20 - recognizes the external monitor.
    • Before upgrading to Windows 11, problematic laptop (Dell Precision 7560) had Windows 10, and external monitor was recoginzed.
     
    kumetix, Jan 2, 2025
    #3
  4. Windows 11 freezing when I connect external monitors via Dell Dock

    New Dell Latitude Laptop with a Dell Dock. External Samsung monitor not being recognized?

    I got a new Dell Latitude Laptop WIndows 10 machine with a Dell Dock. I have a Samsung SyncMaster SA350 External monitor that plugs into the VGA port on the dell dock. However, the computer does not recognize the external monitor? What is wrong?
     
    Marilyn B., Jan 2, 2025
    #4
Thema:

Windows 11 freezing when I connect external monitors via Dell Dock

Loading...
  1. Windows 11 freezing when I connect external monitors via Dell Dock - Similar Threads - freezing connect external

  2. Windows 11 freezing when I connect external monitors via Dell Dock

    in Windows 10 Software and Apps
    Windows 11 freezing when I connect external monitors via Dell Dock: I'm having an issue recently which appears to be only happening after a recent Dell BIOS update. The issue is that once Windows 11 starts up, anywhere from the login screen to 30 minutes, the entire OS will freeze, and displays will go black. The only way to get the system...
  3. External monitors are not displaying when connected to a docking station. Confirmed...

    in Windows 10 Gaming
    External monitors are not displaying when connected to a docking station. Confirmed...: External monitors are not displaying when connected to a docking station. Confirmed working when connected directly to laptop. Tested machine on a different docking station same issue. Tested machine on known working docking station no change. Updated all drivers for machine,...
  4. External monitors are not displaying when connected to a docking station. Confirmed...

    in Windows 10 Software and Apps
    External monitors are not displaying when connected to a docking station. Confirmed...: External monitors are not displaying when connected to a docking station. Confirmed working when connected directly to laptop. Tested machine on a different docking station same issue. Tested machine on known working docking station no change. Updated all drivers for machine,...
  5. External monitors are not displaying when connected to a docking station. Confirmed...

    in Windows 10 Drivers and Hardware
    External monitors are not displaying when connected to a docking station. Confirmed...: External monitors are not displaying when connected to a docking station. Confirmed working when connected directly to laptop. Tested machine on a different docking station same issue. Tested machine on known working docking station no change. Updated all drivers for machine,...
  6. Issues detecting external monitors with Dell Docking Station on windows 11 Laptop

    in Windows 10 Gaming
    Issues detecting external monitors with Dell Docking Station on windows 11 Laptop: Hi Team, I am having issue with windows 11 and dell docking station. I have updated the windows and install all the firmware recommended from dell support for the docking station, but still docking station is not detecting the external monitors and not charging the laptop. On...
  7. Issues detecting external monitors with Dell Docking Station on windows 11 Laptop

    in Windows 10 Software and Apps
    Issues detecting external monitors with Dell Docking Station on windows 11 Laptop: Hi Team, I am having issue with windows 11 and dell docking station. I have updated the windows and install all the firmware recommended from dell support for the docking station, but still docking station is not detecting the external monitors and not charging the laptop. On...
  8. Monitor connected through surface dock via HDMI displays "no signal" when connected to...

    in Windows 10 Drivers and Hardware
    Monitor connected through surface dock via HDMI displays "no signal" when connected to...: Hi all...I have been using my Surface Laptop to connect through two monitors, one Samsung and the other Acer, via HDMI cables plugged into the Surface Dock. For the first few weeks, I was having no difficulty. However, I sat down last night to use the set-up and both...
  9. Laptop freezes sometimes when it is connected to an external monitor

    in Windows 10 Drivers and Hardware
    Laptop freezes sometimes when it is connected to an external monitor: Hello, my problem started like a few months ago when my Laptop just suddenly froze. I feel like it happens random, but im not 100% convinced only when I'm using it while its connected to my external monitor. I have tried updating all drivers, switching from HDMI to DP and...
  10. 'No signal' on external monitor when connected to laptop via HDMI

    in Windows 10 Drivers and Hardware
    'No signal' on external monitor when connected to laptop via HDMI: 'No signal' on external monitor when connected to laptop via HDMI Hi, I've just updated my laptop from Windows 7 to Windows 10. When I plug my laptop into my LG 4K TV or an external monitor using an HDMI cable there's a "No signal" message on the monitor/TV. Prior to...