Windows 10: Windows 11 Ghost USB device randomly connecting and disconnecting

I have an ASUS vivobook which I have used for about 1 year now and I have this problem with the USB devices.In device manager, it says there is an unknown USB device device descriptor failed that randomly connects and disconnects, sometimes in quick succession. However, this problem occurs even when no USB devices are connected though it does not so as frequentlyI have updated the USB drivers, updated windows 11, uninstalled the unknown device, done a system check, a hardware diagnostic, and turned off the suspend selective settings in Edit Power Plan, disabled power management in Device M

:)

 

Can't remove disconnected (ghost) network device

Thanks for the suggestion, but it can't remove the NIC:




It's the only Intel I219-V that shows up in the device list of the DeviceCleaner program (it shows only non-present devices as I understand). Otherwise, the tool works - I found a ghost replica of the integrated GPU (Intel HD 530) and could remove it. Only the NIC gives this error message on removal, which is probably the reason I can't remove it the normal way through the device manager.

 

System connects and disconnects USB drives...

Thanks Bree, but doing so made no difference.

I've been researching this issue, including event ID 51. Most seems to suggest that the drive is failing, but that isn't for my drive. The USB 3.0 hub on the monitor does not have the system connect/disconnect issue, transferring 11 GBs of data didn't even take long:





The most helpful advice had been this one:

USB port mess... - Windows 7 Help Forums

Yes, my own post from four years ego in Windows 7 forum, pretty much forgot that the Gigabyte GA-Z77X-UP5 TH motherboard has a hardware issue related to the USB ports.

Maybe removing all USB hubs/devices, let Windows 10 detect them and install the driver(s) would resolve this. After reading through my link above, I am not inclined to do that at this time...

Again, thanks for your help Bree...

 

Mass Storage USB Device ghosted

Hey there,

I'm aware that this question may be a duplicate of possibly several other questions but please hear me out:

Since about 10 months now I've got a device called "Mass Storage USB Device" mapped to the drive letter "E" that just won't disappear. I've tried searching Google and several Microsoft Forums along with multiple "solutions" now but none of them seem to work
properly.

The device is always displayed in the device manager and sometimes (especially when waking up from hibernation) randomly starts to connect and disconnect multiple times until I manually disable it in the device manager.

Whenever the device shows up in the explorer attempting to open it just prompts me with "inserting a media into E".

The drive is listed with the following information:

• Device Type: Disk drives
• Manufacturer: (Standart disk drives)
• Location: on USB Mass Storage Device
• [ Disk information under "Volumes" is completely dashed ]
• Driver Provider: Microsoft
• Driver Date: 21.06.06
• Driver Version: 10.0.15063.0 //<-- How did the Windows build version get here btw
• Digital Signer: Microsoft Windows
• Driver Name: disk.inf
• [ I'm going to omit the "Details" page for now ]

Event log lists the following:

• Device started (disk)
• Device configured (disk.inf)
• Device migrated

( Possibly relevant ):

• "Device USBSTOR\Disk&Ven_Mass&Prod_Storage_Device&Rev__\125D20140310&0 was configured."
• "Driver Name: disk.inf
  
  Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}"

So far I tried disabling and uninstalling the device in the device manager.

Several suggested fixes involving ghost device removal tools.

Several tools and guides that said they would take care of such things.

I honestly can't list all ways or specifics about the stuff I tried (and then reverted using restore points) because there're many over this longer period of time. [ As the disconnect-reconnect symptom seemed to disappear from time to time I almost forgot
about that problem too. ]

If someone could help me pinpoint the source I would be very grateful.

Regards,

Mark

PS: Here are some of my system specs. (If sth. is missing just ask)

• OS: Windows 10 Home (b15063 as of now)
• CPU: AMD Fx8350 (8x 4GHz)
• MB: ASUS M5A97 Evo R2.0
• GPU: MSI NVIDIA GeForce GTX970
• Drives: 2x HDD WD Blue 1TB
• Mouse: Roccat Tyon
• KB: Razer Blackwidow Chroma
• HS: Razer Kraken Pro 7.1 USB
• Controller (although disconnected most of the time): Original XBox 360 Controller

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