Windows 10: Windows 11 HDR Calibration Tool Crashes After Starting

I have a verified HDR OLED Monitor, a capable graphics card and processor and up to date drivers. When I attempt to use the Windows HDR Calibration Tool, it initially opens, but then after clicking "Get started" immediately crashes and exits. I haven't figured out a resolution, unplugging all but the HDR monitor did not resolve it.

:)

 

The Windows HDR Calibration app will soon be coming to PCs

Source: https://devblogs.microsoft.com/direc...libration-app/

 

HDR Calibration Option is missing

Hello Arin Paliwal,



Welcome to Microsoft Community.



There could be a few reasons why the HDR calibration option is missing when you switch to your dGPU or turn on HDR. Here are a few troubleshooting steps you can try:

1. Check if your graphics drivers are up to date.
   
   Go to your laptop manufacturer's website and download the latest graphics drivers for your laptop's iGPU and dGPU. Install the drivers and check if the HDR calibration option appears.
   
2. Check if your display supports HDR.
   
   Not all displays support HDR. Check your display specifications to make sure it supports HDR. If it does not support HDR, the HDR calibration option will not appear.
   
3. Check if your display is set to the correct color profile.
   
   Make sure your display is set to the correct color profile. Go to Settings > System > Display > Advanced display settings > Display adapter properties for Display 1 > Color management tab. Check if the color profile is set to the correct one for your display.
   
4. Check if the display is set to the correct resolution and refresh rate.
   
   Make sure your display is set to the correct resolution and refresh rate. Go to Settings > System > Display > Advanced display settings and make sure the resolution and refresh rate are set correctly.
   
5. Try using a different HDMI or DisplayPort cable: If you're using an external monitor, try using a different HDMI or DisplayPort cable. Sometimes a faulty cable can cause issues with HDR.
   

If none of the above solutions work, you may need to contact your laptop manufacturer's customer support for further assistance.

Best regards,

Mitchell - | Microsoft community support expert from MSFT

 

HDR support for windows 11

Hi Nadeem. I'm Greg, 10 years awarded Windows MVP, here to help you.

I would contact LG Support which is included with the monitor purchase for at least the first year, during which they must get it working properly or repair or replace it under warranty.

Try these troubleshooting steps for HDR monitor display in Windows 11:

https://support.microsoft.com/en-us/windows/hdr...

https://www.tomshardware.com/how-to/enable-hdr-...

https://www.windowscentral.com/how-fix-common-p...

https://www.xda-developers.com/how-to-use-hdr-c...

https://www.howtogeek.com/838437/windows-11-has...

https://www.reddit.com/r/ultrawidemasterrace/co...

https://winaero.com/how-to-enable-hdr-in-window...



Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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