Windows 10: Windows 11 Headphone Jack Not Registering Headphones

I have just got a new laptop which came with windows 11 and the headphone jack is not working. I have tried several wired headphones, and have tried troubleshooting the problem but it always says nothing is plugged in to the 3.5mm jack, so the troubleshooter goes no further. I have also reinstalled the intel graphics drivers but there is no change.Does anyone have a fix to try?

:)

 

Headphone jack not working

Hi Jonathan,

Issues with headphones or headphone jack could have happened due to hardware issues. To isolate your concern, we suggest that you update your driver. You can follow this
link for the steps on how to update drivers in Windows 10.

If the issue still occurs, we suggest that you contact your manufacturer to check and troubleshoot your hardware issue with headphone jack.

Let us know if there is anything else we can do to help.

 

Headphone jack goes in hard..

I feel kinda silly asking this question but I don't really know where I would ask it other than in this forum.

I have a pair of OneOdio headphones that I like wearing and listening to music while I'm browsing the Internet.
The jack end (3.5mm plug?) that goes into the headphone jack of my speakers goes into that tiny hole kind of hard I think. It seems that I have to give it a pretty good push to get it to go in all of the way. And it's not a smooth push either!
There is nothing on the jack end of the headphones nor is there anything in the hole of my Logitech speakers that the headphones plug into.
I get the same results when I plug the headphones into my police scanner's headphone jack-it goes in kind of hard.

So.......I was wondering if there was something I could apply to the 3.5mm plug on my headphones that would "lube up" that plug and make it go into those holes easier?

Does anyone have a suggestion that would work but not cause the 3.5mm plug to get "gunked up" after awhile or gunk up the headphone jack hole in my speakers or police scanner?

The only thing I have here that I use to lube up o-rings is clear silicone grease but I'm not sure if that would work or not.

Thanks,
Steve in Central Vermont

 

Headphone jack not working

Hi Kurtis,

For us to narrow down your concern with your headphone jack, we would like to know the following:

• Have you tried a different headphone? If yes, what is the result?
• Are you getting any error messages? If yes, what is the exact error message?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

We look forward to your response.