Windows 10: Windows 11 Home Microsoft Candy Crush App issue

Hi,When I open the Microsoft Store Candy Crush Saga App, the game opens full screen while it's loading. When loading is complete, the game window snaps to smaller size window see below. I tried the following to see if they would correct the issue, but they did not;Installed latest Windows 11 and Microsoft Store Library updates.Tried repairing, resetting and uninstalling/reinstalling the Candy Crush Saga app.Using system file checker found no issuesdism /online /cleanup-image /scanhealthdism /online /cleanup-image /checkhealthdism /online /cleanup-image /restorehealthsfc /scannowCle

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candy crush app won't respond

Hi James,

We need to gather more information for us to better understand your concern about, accessing the Candy Crush app. Kindly answer these questions:

• Can you access the Candy Crush app before? If so, when did the issue start?
• Were there any changes made on your computer before encountering the issue?
• Can you please describe to us what is happening when you open the Candy Crush app? Are you encountering an error message when accessing the app?
  
• What is the OS Build of your Windows 10? To determine the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
  • Click the gear icon (Setting).
  • Select System.
  • On the left pane, choose About.
• Can you still access your other applications?

There may be an issue with the files of the Candy Crush app that is why you're having an issue accessing it. In the meantime, we suggest running theWindows
Store apps troubleshooter to see if the troubleshooter will be able to replace the files of the app.

We await for your response.

 

candy crush app won't respond

candy crush app wont respond but app shows up in app list

Original title/subject: (candy crush app)

 

Candy Crush Soda

Hi Shazza,

I realize the inconvenience you are facing. Let me help you in resolving the issue.



I appreciate if you can provide us the following information to help us understand the issue better.
Do you experience this issue with only Candy Crush Saga or other Microsoft apps?

If the issue is with Candy crush saga app, I suggest that you contact their Support Forum and provide your valuable feedbacks.

Candy Crush Saga - Forum - King

Keep us posted on Windows related queries and we will be happy to assist you further.

Thank you.