Windows 10: windows 11 home not access nas

windows 11 home not accessing nas

:)

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

Cannot access NAS  

I have installed the new router and I still cannot access the NAS on the network. I can access it via web interface.

Synology Assistant could not find the NAS. ("No Synology server was found on the local network.") I turned off the firewalls, I disabled the virus protection, connected the Ethernet cable direct from the Windows machine.

Then I did all the above with my Windows 11 machine and got the same results.

I have tried it with SMB 1.0/CIFS Client (in Windows Features) both checked and not checked.

The NAS SMB range is 1, 2

In Control Panel > Network and Sharing Centre > Advanced sharing settings:
Turn on automatic setup of network-connected devices is checked
Turn on file and printer sharing is selected

I checked and that appears to be the case.

Yes - Chrome says "This site can’t be reached"

Do you mean the light on the router? The new router doesn't have any of those status lights.

Any suggestions for next steps?

 

\\URL is not accessible. You may not have permission to use the network resource. Cannot access NAS via SMB.

This issue is on a Dell XPS 13 9380 running Windows 11 Pro Version 22H2. After some issues I decided I needed to reset this PC. After doing so, this laptop can no longer access my Synology NAS (DS220+) by SMB. It can access by using either the Edge or the Chrome browser. I have set up credentials for the NAS on the laptop using both the NAS' address and network name. The laptop is able to ping the NAS and it does "see" the NAS. It just cannot map a drive on the NAS by SMB. I have tried the modifications to the Registry for the LSA as suggested elsewhere on this forum.

Interestingly, I also have an Intel NUC running the exact same version of Windows 11 Pro and it accesses the same NAS perfectly.

I have contacted Synology and followed their recommendations for this issue with the NAS. Still no fix.

The ability to access the NAS by SMB is very important. Without that it is necessary to download each file that I need to work on to the laptop using the browser as opposed to just logging on and working directly as I have always done in the past.

Thank you. Any suggestions would be greatly appreciated.

Bob Harris