Windows 10: Windows 11 Home to Pro upgrade failed with 0x80070490

Hi,I purchased a brand new Acer laptop with Windows 11 Home edition preinstalled on it. After activating the Windows and installing all the available updates, I purchased a Windows 11 Pro licence through Microsoft Store, but the upgrade failed with Error Code 0x80070490.I searched the net and found a very similar question at Windows 11 Home to Pro upgrade failed with 0x80070490 and then - Microsoft Community I went through the suggested solutions, but it did not work for me.There was no Product Key for the Windows 11 Home edition that came with my laptop and it says my Windows has been activat

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Windows 11 Home to Pro upgrade failed with 0x80070490

Hi,

I purchased a brand new Acer laptop with Windows 11 Home edition preinstalled on it. After activating the Windows and installing all the available updates, I purchased a Windows 11 Pro licence through Microsoft Store, but the upgrade failed with Error Code 0x80070490.

I searched the net and found a very similar question at Windows 11 Home to Pro upgrade failed with 0x80070490 and then - Microsoft Community I went through the suggested solutions, but it did not work for me.

There was no Product Key for the Windows 11 Home edition that came with my laptop and it says my Windows has been activated with a digital licence linked to my account. There is no way to change the Product Key on that activation page, except for the option to upgrade Windows, and change the product key. I tried the generic Product Key that was given in the above link, and again I got an error message with the same error code: 0x80070490.

Since I received no product key when I purchased the Windows 11 Pro licence, I am not able to enter the correct product key to see if that's the cause of this message.

Can anybody help me, please?

Fred

P.S.: Worse than others, I was not able to post the screenshots of my screen here

 

Windows 11 Home to Pro upgrade failed with 0x80070490

I am trying to upgrade Windows 11 Home to Windows 11 Pro, but the upgrade failed (0x80070490).

 

Windows 11 Home to Pro upgrade failed with error 0x80070490

Windows 11 Home to Pro upgrade failed with error 0x80070490. Tried chat, which failed (including using the generic code as described in other similar posts but get the same error, and rep remote takeover to create local account to install). Got disconnected using instructions given by MS rep and couldn't reconnect. Very frustrating. Paid $106 and nothing to show for it.