Windows 10: Windows 11 Home Upgrade to Pro

How do I chat with Microsoft directly? I purchased an upgrade from Windows 11 Home to Windows 11 Pro. When I tried to install, I have a message saying I tried ti activate Windows 11 Enterprise. I am stuck now and need help.

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 pro edition

Hello Raed,

For us to better assist you with your concern about upgrading to Windows 10 pro edition and how to roll back to Windows 7, we would like to know some additional information first:

• Did you get any error messages or error codes?
• What troubleshooting steps have you done so far?

To help you on upgrading your Windows 10 Home to Windows 10 Pro, we suggest that you check this

article for information and troubleshooting steps.

You can follow the steps provided below to be able to downgrade to Windows 7:

• Open Settings.
• Select Update & security.
• Click Recovery tab.
• Look for the option to "Go back to Windows 7/8", and click on "Get Started" to begin the process.

Hope it helps. Let us know if you need further assistance.

 

Adobe Flash message in IE 11

Hi Sandra,

To help you out with your concern, we suggest that you disable the add-ons in Internet Explorer 11. For step by step instructions, go to this

link, then look for the title Turning off and removing add-ons.

We also suggest that you reset Internet Explorer 11 through these steps:

• Go to Internet Explorer then click the Gear icon.
• Choose Internet options > Advanced.
• Click Reset.

(Note: If you have added Favorites, back up them first before resetting the browser. )

Should you need further assistance, let us know.

Regards.