Windows 10: Windows 11 HP laptop randomly shuts down when sleeping or hibernating

Discus and support Windows 11 HP laptop randomly shuts down when sleeping or hibernating in Windows 10 Gaming to solve the problem; Recently, my laptop has started shutting down automatically when hibernating. Previously it only did this when going to sleep, but now the issue has... Discussion in 'Windows 10 Gaming' started by Autranaut, Apr 11, 2025.

  1. Autranaut Win User

    Windows 11 HP laptop randomly shuts down when sleeping or hibernating


    Recently, my laptop has started shutting down automatically when hibernating. Previously it only did this when going to sleep, but now the issue has spread to hibernating as well. The most recent minidump file is located here and the last 12 hours of system events are here. Note that the shutdown occurred at 1:32:40 PM.The system logs seem to be very strange and aren't lining up with the actual events. One of the messages is "The previous system shutdown at 7:30:22 AM on ‎4/‎11/‎2025 was unexpected.", even though I only hibernated the computer at this time. I also noticed a

    :)
     
    Autranaut, Apr 11, 2025
    #1
  2. claylomax Win User

    Shutting down, hibernating, or sleeping?

    Speaking of ... I just built a new PC with an AMD Kaveri and Windows 7 64 and the option sleep is greyed out, I get shut down and hibernate; it's funny, on my PC (see specs) I get sleep and shut down not hibernate. I tried the bios but I'm clueless. Any ideas?
     
    claylomax, Apr 11, 2025
    #2
  3. Aquinus Win User
    Shutting down, hibernating, or sleeping?

    When sleep is grayed out it probably means that you're missing a driver required to do it or rather a device is incapable of going to sleep, but more often than not it's drivers that haven't been installed. I would make sure you're not missing any chipset or something.
     
    Aquinus, Apr 11, 2025
    #3
  4. Phillmont Win User

    Windows 11 HP laptop randomly shuts down when sleeping or hibernating

    Hibernating laptop changes to sleep behaviour after Windows 10 May 2019 update

    Hi Aditya,

    Thank you for your reply. I have tried the two steps (turning of Hybrid sleep and Fast startup) you suggested but to no avail. Okay, for your two questions:

    1. My laptop is a HP Pavilion 14-bf101tx, and currently running Windows 10 1903 (upgrading from 1809).
    2. Nope. No error messages. I suppose the boot process was successful, however, my battery was reduced. That's why I suggest the post title as "Hibernating changes to sleep behaviour" because the battery level reduction looks like sleep behaviour.

    Please inform me of any diagnostics information you might need. Thank you for your kind assistance.
     
    Phillmont, Apr 11, 2025
    #4
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Windows 11 HP laptop randomly shuts down when sleeping or hibernating

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