Windows 10: Windows 11 Internet Connectivity Issue

Windows 11 will not connect to internet, shows no internet connections, when I trouble shoot it says "you're connected using a VPN that we can't test". I have double checked adapters and drivers, and reset to factory settings to no avail.

:)

 

Windows 10 Internet Connectivity Issues with various programs

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run Internet Connectivity troubleshooter:





Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Internet Explorer connection"
  
• 
  Click next to run the troubleshooter.
  
  
  
  Regards,
  

 

Internet issues with Windows 10

Hello Bryan,

We are sorry to know that you are facing this issue. We'll certainly assist you with this.

Share this information to assist you better.

• Have you made any recent changes prior to this issue?
• Have you installed all the pending updates?
• What is the exact error message or code you receive?

I suggest you to follow the steps below and see if it helps:

Set Internet Explorer as default browser

I suggest you to set Internet Explorer as default web browser and restart the computer and see if it helps.

Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Run Internet Connection Troubleshooter

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions

Hope this helps, get back to us if you need further assistance.

 

Intermittent internet connection issues

Hello Trevor,

Thank you for posting your query on Microsoft community.

There are some reasons that causes this error connection reset. Let’s try to identify the root cause and apply the appropriate solution to fix this.

I suggest you to run the network troubleshooter first, and check if the issue persists. To run the troubleshooter, follow the below steps:

1. Press ‘Windows + X’ key.
   
2. Select ‘Control panel’
   
3. In the search box, type ‘Troubleshooter’ and then click ‘Troubleshooting’
   
4. Under ‘Network and Internet’ click on ‘Network adapter’ and click on ‘Next’ button.
   

Try to update the network adapter and check if the issue persists.

1. Press ‘Windows + X’ key.
   
2. Expand the network and adapter’
   
3. Right click on the device, and select ‘Update driver software’
   
4. Restart the computer and check.
   
5. You can also check for updates from the system manufacturer site.
   

Check proxy settings by doing the below steps:

1. Go to Control panel – Internet options.
   
2. Click on ‘Connections’ tab.
   
3. Click on ‘LAN settings’
   
4. Uncheck ‘Use a Proxy server for your LAN’ check box, and click ‘Ok’
   

I also suggest you to reset IP Address by following the below steps.

1. Press Windows key, and type ‘Command prompt’
   
2. Right click on it and select ‘Run as administrator’
   
3. Type the following command without quotes, and press enter: ‘netsh winsock reset catalog’
   
4. Restart the system once and check if the issue persists.
   

Try to disable Kaspersky firewall and check if that helps

1. Open the Kaspersky Internet Security program.
   
2. Click the ‘Settings’ button.
   
3. Click the ‘Firewall component’ option under Protection Center.
   
4. Select the ‘Enable Firewall’ option to remove the check mark.
   

Hope it helps. Please reach back if the issue persists.



Thanks and regards

Naveen M