Windows 10: Windows 11 Issues: Bluetooth, Wi-Fi, and USB Mouse Disconnecting - Need Help

Hi everyone,I'm experiencing a frustrating series of issues on my Windows 11 laptop. Every time I manage to fix one problem, another one seems to pop up. Here’s a summary of what’s been happening:Bluetooth: Initially, my Bluetooth kept disconnecting and at times wasn’t even showing up in the settings.Wi-Fi: After resolving the Bluetooth issue, my Wi-Fi started disconnecting randomly. it wouldn’t reconnect unless I restarted the laptop.USB Mouse: Now, my USB mouse keeps disconnecting and reconnecting intermittently.I’ve already tried the common fixes, such as:Turning off power management : This

:)

 

AirPods Disconnecting WI-FI on Windows 10

Hi

Welcome to Microsoft community.

The issue you’re experiencing with your AirPods causing Wi-Fi to disconnect on your Windows 10 laptop is likely due to wireless interference or a problem with the Bluetooth and Wi-Fi coexistence settings on your laptop. Both Bluetooth and Wi-Fi devices operate on the 2.4GHz frequency and can sometimes interfere with each other.

Here are a few steps you can try to fix the problem:

1. Update Drivers:
   
   • Ensure that your Bluetooth and Wi-Fi drivers are up to date. You can download the latest drivers from the manufacturer's website or use the Windows Device Manager to update your drivers.
     
2. Change Wi-Fi Band:
   
   • If your router supports it, switch your Wi-Fi connection to the 5GHz band instead of 2.4GHz. This can reduce interference since Bluetooth uses the 2.4GHz frequency.
     
3. Disable Bluetooth Collaboration:
   
   • Some network adapters have a setting that helps with the coexistence of Wi-Fi and Bluetooth. Go to Device Manager, find your Wi-Fi adapter under the Network adapters section, and open Properties. Under the Advanced tab, look for 'Bluetooth Collaboration' or a similar setting and disable it.
     
4. Adjust Bluetooth Power Settings:
   
   • In Device Manager, under the Bluetooth adapter’s properties, in the Power Management tab, uncheck "Allow the computer to turn off this device to save power."
     
5. Change Wi-Fi Adapter Settings:
   
   • Similarly, in the Wi-Fi adapter’s properties under the Advanced tab, you might find settings that can be adjusted to improve coexistence with Bluetooth devices, like changing the "Wireless Mode" to a setting that might be more compatible with Bluetooth enabled.
     
6. Check for System Updates:
   
   • Make sure your Windows 10 is up to date with the latest patches and updates as they can contain fixes for such issues.
     
7. Troubleshoot Hardware:
   
   • Try connecting your AirPods to another laptop to see if the problem persists. If it does, the issue may be with the AirPods themselves. Conversely, try connecting a different Bluetooth device to your laptop to see if it causes the same problem.
     

If none of these solutions work, it could be a deeper issue with the laptop's hardware or a unique compatibility issue between your specific model of AirPods and laptop. In such cases, you may need to contact the laptop's manufacturer or consider using a USB Bluetooth dongle as an alternative to the built-in Bluetooth adapter, which may help avoid the interference issue.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Connecting Bluetooth causes Wi-Fi to disconnect or have limited connectivity

After upgrade from 8.1 to Windows 10 on Lenovo laptop: When connecting a Bluetooth device to play my music through, in moments and every time, my Wi-Fi disconnects. Adapter & Bluetooth drivers say are up to date. Wi-Fi from Virgin Super hub in which I
have tried changing channels. (I have a Bluetooth mouse connected without issue) Any suggestions?? Please??

 

USB Wi-Fi Adapter Disabling

Is it on Windows 8's compatibility list (check MS website- forgot link)?

I had an issue with one Wi-fi adapter and it wasn't listed as compatible- All was well when I swapped it out with one on the compatibility list