Windows 10: Windows 11 Issues with Multiple External Displays

Hello,I have a Surface Pro 7+ running Windows 11 Professional x64 Version 23H2 build 22631.3810, with two external HDMI displays attached via USB hub.Over the last month, the system has developed the annoying habit of blacking out one of the external displays at a time, never both at the same time, and not always the same display. It's as if the power is dropped for that one external display. The display for the SP itself is never affected; it always stays on when this happens. It's only the external displays that are affected, and only one at a time.As troubleshooting steps, I have unpl

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Projecting to an external display

Hi,

Thank you for posting your query in Windows 10.

I understand that you are unable to use external display with windows 10.

This usually occurs if the video driver was not installed properly or not configured correctly.so I would suggest you to reinstall the drivers in compatibility mode and check if it helps.

I suggest you to follow the steps below and see if it helps:

Uninstall Display Adapter drivers

I suggest you to uninstall the display drivers and reinstall them in compatibility mode.

To uninstall the driver, follow the steps below:

• Press Windows key + R
• Type devmgmt.msc
• Right click on the driver you want to uninstall
  
• Click on Uninstall
• Restart the system

After the computer restarts, install the driver in compatibility mode.

• Select the setup file
• Right click on it and click on
  properties
• Click on Compatibility tab
• Select the operating system
• Click Ok.

Hope it helps, do get back to us if you need further assistance with Windows.

 

Multiple display resizing

Hi,

Thank you posting on Microsoft Community.

We understand that you are facing an issue with the extending the display on multiple desktops.

I would appreciate if you can provide us the following information to help us understand the issue better.

• What is the make and model of your computer?
  
• Did you make any changes to the computer prior to this issue?
  
• Are you using multiple monitors to extend the display or using the multiple desktop screens on a single monitor?

I would suggest you some steps which you can try resolving this issue.

Follow these steps to update graphics drivers.

• Press Windows key + X and select Device Manager.
  
  
• Search for Display Adapters and expand it.
  
  
• Right click on the graphics driver and select Update driver software.

Uninstall and Reinstall the graphics card drivers and check.

Refer:
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

Note: If you are using the multiple monitors to extend the display then please make sure the resolution of both the monitors are set equally same so that there is no issues with the size or any program or an app.

Keep us informed if the issue is resolved. We are glad to help you further.

 

windows 10 on surface pro 3 and multiple displays(2)

Hi Vadirajja,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about connecting to the external display, we will help you with this issue.

I suggest you to change the extended display to Duplicate display and check if it helps:

Steps:

• Connect your device.
• Right click on Desktop and select Display settings.
• Set the Customize your display to duplicate display.
• Check if it helps.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.