Windows 10: Windows 11 just lost Bluetooth capabilities for no apparent reason.

My Bluetooth keyboard and mouse disconnected suddenly when I was using my computer HP Windows 11. I have not recently updated or anything. I tried restarting and then I ran the Bluetooth Troubleshooter. It told me that my computer does not have Bluetooth capabilities, which was not true before. On another thread the Microsoft employees and volunteers all said to update the Bluetooth drivers from Device Manager, but I cant find any to update. I tried to find drivers to manually update from the manufacturer but the website is down. Is this the right fix?Do I just not know what the drivers look

:)

 

lost bluetooth capability

Hello Eugenia,

This issue could possible caused by missing drivers. For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the model of your laptop?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

We look forward to your response.

Regards.

 

Lost Bluetooth Capability

I lost my bluetooth icons and capability on Windows 10.

[ Moved from: Windows / Windows 10 / Windows settings
]

 

Lost Bluetooth Capability

Hello!

After a recent set of updates, my computer claims to have lost it's bluetooth capability. The bluetooth icon has disappeared and the usual toggle to turn bluetooth on or off is also missing, making it impossible to connect any devices.

My Windows version is

Version 1803 (OS Build 17134.165)

and the laptop itself is a Dell Precision 5510

if there is any way to fix this, please let me know, I have a bluetooth mouse that I need to use for work.

Thanks!