Windows 10: Windows 11 keeps freezing but mouse still move

Discus and support Windows 11 keeps freezing but mouse still move in Windows 10 Gaming to solve the problem; Windows 11 keeps freezing but mouse still move cursor... Discussion in 'Windows 10 Gaming' started by Sri Prajwal Reddy, Dec 24, 2023.

  1. SRI PRAJWAL REDDY
    Sri Prajwal Reddy Win User

    Windows 11 keeps freezing but mouse still move


    Windows 11 keeps freezing but mouse still move cursor

    :)
     
    Sri Prajwal Reddy, Dec 24, 2023
    #1
  2. KRISTINE SOM
    Kristine Som Win User

    Computer and mouse freeze

    Hi

    There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

    • Were there recent changes made before the issue occurred?
    • What are the steps that you've done so far to know where the issue is coming from?

    Meanwhile, we suggest that you refer to this article:
    Mouse, touchpad, and keyboard problems in Windows     for us to check all setting needed to help us in resolving your issue.

    Let us know about the update.
     
    Kristine Som, Dec 24, 2023
    #2
  3. SYED H
    Syed H Win User
    Mouse keeps freezing in Windows 10

    Hello Team,

    I am writing to seek help to address a weird problem in my Windows 10. The mouse keeps freezing randomly.

    1. It frequently freezes during online chat/call sessions (Teams/Zoom)
    2. I also noticed it freezing very frequently on Chrome Windows
    The keyboard response is ok during the mouse freeze. Out of irritation, I did a full clean reinstall of Windows 10 and updated all the drivers to date. It still freezes randomly.

    Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)

    System Manufacturer: Gigabyte Technology Co., Ltd.

    Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz

    Memory: 16384MB RAM

    I am using Wireless Mouse. Please help me fix the problem.

    Best Regards,
     
    Syed H, Dec 24, 2023
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    Windows 11 keeps freezing but mouse still move

    Mouse cursor keeps freezing

    Hi Colin,

    Thank you for writing to Microsoft Community Forums.

    Please reply to the following questions to help you further:

    • When does the mouse freeze?
    • Are you using a USB mouse or touchpad of laptop?
    • Since when are you facing this issue?
    • Are you aware of any changes made on the computer recently?

    However, you can try updating the mouse driver and check if that resolves the issue. Follow the steps from the article

    Update drivers in Windows 10     to update the mouse drivers.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 24, 2023
    #4
Thema:

Windows 11 keeps freezing but mouse still move

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