Windows 10: Windows 11 - Keyboard randomly stops working and error sound plays

Using a Lenovo Legion T5 PC with a SteelSeries apex 100 keyboard attached to it. Every so often, while typing on my keyboard, the typing stops and the windows error noise plays the "ding". I have to reclick into the window I'm typing again to resume typing. This happens pretty randomly, somewhere between 15-30 characters I type it'll occur or if I just don't touch the keyboard for a little bit it will just not be able to type again. This error only ever occurs when typing with the keyboard. I can use the mouse/cursor normally. I've tired restarting my PC, unplugging the keyboard and mouse,

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Keyboard randomly stopped working

My built in laptop keyboard stopped working after the computer randomly turned off by itself.

(Laptop is a Lenovo Ideapad).

I have tried:

Uninstalling drivers and scanning for hardware changes to reinstall them.

Entering safe mode (computer wouldn’t even start in safe mode).

Entering the BIOS to see if there were any changes I could make there (there weren’t).

Now I am getting Code 19 and Code 12 errors for the keyboard in Device Manager.

I’ve tried all troubleshooting steps on many websites, and nothing works.

External keyboards work when I plug them in.

Please help!!

 

Keyboard/touchpad stop working randomly


This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.

You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer... I'm lost and I've scoured the internet for clues, but no one else seems to have this problem. Please help!

In order to possibly do testing on what is causing this (via suggestions hopefully, I've tried everything I can think of) I am purposely not resetting my computer (thankfully this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).

 

Laptop keyboard randomly stops working.

My laptop keyboard randomly stops working. The only way to get it back to work is by a hard reset (press the power button to shut off the laptop or navigate in the system and press shut down). The it will work for an undetermined amount of time (it could be few minutes, hours, days or even week) and then randomly stop working again. Sometimes it happens multiple times a day. I have the BIOS updated to the latest version. Any suggestions how I can fix this problem as it is extremely frustrating.

My laptop is Dell XPS 9380. I contacted Dell and they want to replace the keyboard. It is clearly not a hardware issue. Please advise if there is a way to fix this problem.