Windows 10: Windows 11 laptop is BSOD'ing on boot

For once this isn't a me issue, but one from one of my friends.What I know:The laptop is a HP Pavilion, with a Ryzen CPU and a Radeon dGPU.The stop code is MEMORY_MANAGEMENT, with no file labelled at fault, however I have already confirmed that there is no hardware issue. BIOS Diagnostics testing returned all components passed all tests.All I know of what he did, was that he was 'cleaning up files'.What I've already done:chkdsk /f: Said it fixed something, did not fix the BSOD.sfc /scannow: Same as chkdsk /f.I've ran the onboard diagnostics.We attempted to reset while keeping files, but it ref

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ughhh! BSOD on boot

I guess my computer BSOD on boot right before getting to windows. not sure what the problem is though, everything is stable.

It gave me a list of two files in windows that could have caused the problems

 

Secure boot isn't turning on in HP laptop (windows 11)

Hello Mohd_357,

Welcome to Microsoft Community.



I understand the frustration you’re facing with Secure Boot on your HP laptop. Let’s troubleshoot this issue step by step:

1. Load HP Factory Default Keys:
   
   • Go into the BIOS settings.
     
   • Navigate to System Configuration > Boot Options.
     
   • Look for an option to Load HP Factory Default Keys. If available, select it.
     
   • Check if Secure Boot becomes available after doing this.
     
2. Disable Fast Startup:
   
   • Boot into your operating system (Windows 11).
     
   • Open Settings.
     
   • Go to Updates & Security > Recovery.
     
   • Click Restart Now under “Advanced startup.”
     
   • Wait for your PC to boot into the system recovery menu.
     
   • Select Troubleshoot and then choose Advanced options.
     
   • Finally, select UEFI Firmware Settings.
     
3. Check BIOS Mode:
   
   • Ensure that your Windows 11 installation is in UEFI mode, not legacy mode.
     
   • If your notebook’s BIOS mode is set to legacy, you won’t be able to enable Secure Boot. You may need to reinstall Windows 11 from an EFI boot source.
     
4. Reset BIOS settings to Default:
   
   • Reset BIOS settings may restore secure boot settings to normal factory state.
     

Regarding TPM 2.0:

• Your PC may not have TPM (Trusted Platform Module) support, which is required for Windows 11.
  
• Additionally, Windows 11 requires an Intel 8th gen core processor or newer.
  

I hope it can solve your problem.

Thank you for your patience and cooperation.



Best Regards,

 

HP Laptop Boot Loop

I am encountering a boot loop problem with my HP laptop. Upon startup, it shows the HP logo and loading dots for about 11 seconds, then goes to a blank screen for approximately a minute before automatically restarting. The power button does not turn off during this cycle.

Troubleshooting Steps Taken:

• Tried hard reset and accessing BIOS/UEFI settings.
  
• Unable to boot into Safe Mode or recovery environment.
  

please see here the recorded video demonstrating the boot loop behavior for reference.

Any advice, troubleshooting steps, or insights into what might be causing this problem would be greatly appreciated.

Thank you in advance for your help and suggestions.