Windows 10: Windows 11 laptop keeps crashing despite a lack of performance-intensive programs

Discus and support Windows 11 laptop keeps crashing despite a lack of performance-intensive programs in Windows 10 Software and Apps to solve the problem; I'm using an HP laptop with an AMD Ryzen 5 7520 U processor, AMD Radeon graphics both with the latest updates, and Windows 11 with build 26100.3194.My... Discussion in 'Windows 10 Software and Apps' started by Autranaut, Mar 9, 2025.

  1. AUTRANAUT
    Autranaut Win User

    Windows 11 laptop keeps crashing despite a lack of performance-intensive programs


    I'm using an HP laptop with an AMD Ryzen 5 7520 U processor, AMD Radeon graphics both with the latest updates, and Windows 11 with build 26100.3194.My laptop has a tendency to crash around once or twice a month. When it crashes, it stops responding to any input besides holding the Power button, the screen instantly freezes, and the audio stops. The screen can turn off by closing the lid, but it can't enter sleep mode and it never recovers from this state. There seems to be no link between resource usage, time since last computer restart, and the system crashing.I've checked in Event Viewer a

    :)
     
    Autranaut, Mar 9, 2025
    #1
  2. ARUN B J
    Arun B J Win User

    internet explore 11 on my laptop (win 10) is crashing and unable to restore

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I would suggest you to run the Internet Explorer performance troubleshooter which would tell us the reason behind the issue.

    Follow these steps to run Internet Explorer Performance troubleshooter.


    • Press Windows key + W and type
      troubleshooting.

    • Select Troubleshooting.

    • Select View all on the top left corner.

    • Run Internet Explorer Performance troubleshooter.


    I would also suggest you to refer to the following article and follow the steps given except resetting Internet Explorer. It has various steps to resolve the issue related to Internet Explorer performance.

    What to do when Internet Explorer stops working.

    Internet Explorer help - Microsoft Support



    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Mar 9, 2025
    #2
  3. CHAMP
    Champ Win User
    GPU intensive RTS?

    This list is great. Now I got some buying to do, but please keep them coming. I love games that make me step my PC up.
     
    Champ, Mar 9, 2025
    #3
  4. PEACH1971
    peach1971 Win User

    Windows 11 laptop keeps crashing despite a lack of performance-intensive programs

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Mar 9, 2025
    #4
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Windows 11 laptop keeps crashing despite a lack of performance-intensive programs

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