Windows 10: Windows 11 - Laptop Legion 9i - BSOD

Greetings,If anyone could help me figure out the source of my problem I would greatly appreciate it.I have a new Legion 9i Gen 9, crashing with UNEXPECTED_STORE_EXCEPTION and KERNEL_DATA_INPAGE_ERROR while creating no dump files.I have verified that my dump file creation settings are correct. I have disabled them, rebooted, and enabled them again. I have tested the hardware's integrity with more programs than I can remember. Ive used:CrystalDiskInfo - Healthy SSDMemtest86 Pro - 10 Passes, 0 ErrorsLenovo Diagnostics - Full Extended Scan, Multiple Times, Healthy.I have installed a clean Windows

:)

 

Lenovo Legion 5 15

No suggestions but want to say nice laptop. They also seem to be popular being they're currently unavailable

That said my only suggestion would be to take time to learn the laptop yourself.

Enjoy *Smile

 

Lenovo Legion 7 BSOD Issue

I have the following computer: Lenovo - Legion Slim 7 15" Gaming Laptop - AMD Ryzen 7 5800H - 16GB Memory - NVIDIA GeForce RTX 3060 Max-Q - 512GB SSD - Shadow Black

I bought it and it has been fine until today. In using it today it will intermittently get the BSOD and restart before I can read the code on the BSOD. I have done research and it appears that other Lenovo Legions have had this issue, but I haven't found a direct fix yet. What can I do to research the cause of the BSOD and fix the issue? I am also running Windows 11.

 

Lenovo Legion Laptop BSOD

No problem.

The minidump mentions the Nvidia audio driver part of the Nvidia graphics driver as the cause of the crash.

Download the latest driver for your graphics card from the computer manufacturer's website. Then, use the free DDU tool to remove the current driver. Then, install the latest driver using the installer you downloaded.

I suggest disconnecting from the internet during the entire procedure.

(Turn off Wi-Fi or disconnect the Ethernet cable.)

DDU: https://www.guru3d.com/files-details/display-dr...

Nvidia driver download: https://download.lenovo.com/consumer/mobiles/tv...

(For laptops, it is recommended to use the latest Nvidia driver provided by the laptop manufacturer.)

Driver source: https://pcsupport.lenovo.com/us/en/products/lap...

See if the system will work stable after this.

If you need a tutorial for using DDU, I recommend the video below.



If the BSOD occurs again after doing this, please send the minidump created by it. Click on the "Reply" button below my reply.

Feel free to ask back any questions.

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