Windows 10: Windows 11 laptop randomly asked for but locker code, screen timed out and now I can't log in

Discus and support Windows 11 laptop randomly asked for but locker code, screen timed out and now I can't log in in Windows 10 Software and Apps to solve the problem; When I turn it on, it will not activate face unlock and asks for pin. It says pin isn't available code:0xd0000225. If I set up pin it does the same... Discussion in 'Windows 10 Software and Apps' started by Landan O'Connor, Feb 22, 2025.

  1. LANDAN O'CONNOR
    Landan O'Connor Win User

    Windows 11 laptop randomly asked for but locker code, screen timed out and now I can't log in


    When I turn it on, it will not activate face unlock and asks for pin. It says pin isn't available code:0xd0000225. If I set up pin it does the same thing again. Third attempt it promos you to send a code to your email to reset. I've been trying for 7 days it will not send me the code. I called the help number they hung up saying they cannot help with passwords and told me to go to a website. You can't fix it from that site either. I called back and they hung up again. I haven't gotten to speak to a human only a robot every single time. I've built computers for 14 years I've never ran into an

    :)
     
    Landan O'Connor, Feb 22, 2025
    #1
  2. ERIC_ON_WEB
    Eric_On_Web Win User

    Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Feb 23, 2025
    #2
  3. PAULA ACKLIN
    Paula Acklin Win User
    Bit locker key code

    I recently performed an update on my laptop. When I booted the computer back up, it asked for a bit locker key code.

    My husband, who passed away 6 months ago, set up my laptop. I do not have access to the bit locker key code and I also do not have the user name and password to log into my account.

    Please help!
     
    Paula Acklin, Feb 23, 2025
    #3
  4. SUBIR KUMAR SAHA
    Subir Kumar Saha Win User

    Windows 11 laptop randomly asked for but locker code, screen timed out and now I can't log in

    Bit Locker Recovery Key not accepting

    Hi,

    I am having a lenovo Ideapad Slim5 pro laptop with Windows 11 as the OS. A couple of days ago, after start up the laptop got stuck to the attached screen asking for the recovery Key. I have searched for it and found 2 Bit locker recovery keys after logging in with my microsoft credentials. But even after entering the keys one by one the problem didn't get solved. I am unable to land into the Windows screen and the screen is still stuck in the same screen.

    I have contacted the Lenovo support, they also did the same steps and suggested me to contact Microsoft support team.

    So, kindly extend your support to me in this situation so that I can start my Windows 11.

    Thanking you,

    With regards,

    Subir Kr. Saha

    9955998523
     
    Subir Kumar Saha, Feb 23, 2025
    #4
Thema:

Windows 11 laptop randomly asked for but locker code, screen timed out and now I can't log in

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