Windows 10: Windows 11 Laptop Randomly Reboots

Hi all-- I have a new Windows 11 laptop that randomly reboots itself once or twice a day. This occurs mostly when I've stepped away. System logs come back with Event ID 41: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.I've tried just about everything out there and engaged tech support but no one has been able to solve the issue with this lemon. Any help greatly appreciated. Laptop is 2 months old and has been randomly rebooting for a while now.

:)

 

Windows 10 Randomly Restarts Laptop Without Warning

Hi,

There may be several reasons why your laptop reboots by itself randomly. We suggest you to run the Hardware troubleshooter and System File Checker tool to scan for any corruptions that may be causing your system to reboot. Kindly follow the steps to run the
Hardware and Devices troubleshooter:

• Type Troubleshooting in the Search bar and press Enter.
• Click on View All on the left panel.
• This will display the list of troubleshooters which are built-in in the computer. Click on
  Hardware and Devices from the list and you can run the troubleshooter.

To run the System File Checker tool, kindly refer to this article:
Use the System File Checker tool to repair missing or corrupted system files.

Let us know how it goes.

 

PC Randomly Reboots

Just recently, my PC started to randomly reboot, to start it was once every other day, and know every few minutes.
Any suggestions to rectify this problem would be greatly appreciated.

 

laptop win 11 incompatible, but attempts to reinstall at every reboot.

I Know my laptop is NOT compatible with windows 11.

(I have no TPM2.0 option visible in bios)

My Processor

( Intel Core i5-3210M CPU @ 2.50Ghz)

whilst being above min. spec,

is not currently supported either.

I therefore, obviously have NO intention of attempting to upgrade to Win 11.

The machine has other ideas !

Auto-download has already downloaded, and attempted to/failed to install win 11, multiple times.

Reading various comments elsewhere, At this point I should have been presented with the option:

"Do not install windows 11" .

I have not had this option, or I would have clicked on it !

I do still however need to download windows 10 updates, at least whilst still supported.

Automatic Downloads has been manually set to "off", in registry, and saved as such.

Machine continues to ignore this, and is constantly downloading updates, regardless.

Constantly Stuck in the following loop:

"Windows was unable to update to windows 11. Reboot machine to roll back update".

If I then hit reboot, and leave it alone to restart, it then stays on the updating (With timer spinning) screen for hours.

If I hold PWR Button, to kill it. then manually reboot, it then restarts without this loop.

I shouldn't need to do this every time I want to get in !

How can I get out of this stupid loop?

which update contains the windows 11 upgrade? There is nothing in the "Uninstall an Update" list, suggesting which one it is.

Can someone offer a step by step please, which DOES NOT include the usual "Pause updates" routine, as that method has been tried, unsuccessfully.

Regards.