Windows 10: Windows 11 lock screen stuck... Mouse and keyboard won't work

I tried booting up my desktop and am stuck on the windows 11 lock screen. My mouse and keyboard are both unresponsive. They work in the bios and I've been able to get into system recovery, where they also work. I've tried going into safe mode and power cycling the pc, neither of which worked. It won't let me uninstall recent updates in system recovery or even reset the pc saying there's not enough disk space. The mouse and keyboard only stop working on the lock screen.If you have any ideas, please let me know.

:)

 

Keyboard and mouse unresponsive at lock screen

Hi Sean,

Thank you for using Windows 10.

I understand your concern and would suggest you to try to boot into Safe Mode with Networking. Here is the steps:

• Press and hold the shift key while clicking on
  Restart at the login Screen (Bottom right corner) > Troubleshoot>Advanced Options>Startup Settings>
  Restart >>Choose Enable Safe mode with networking.
  

If the mouse/keyboard works, then update the Mouse and keyboard driver. Here is the steps:

• 
  Press Windows+X key on your desktop and select
  Device Manager.
  
• 
  Locate the mouse drivers, expand, right click and click
  on Update.
  

If it doesn’t help, then I would suggest you to
uninstall and re-install the drivers in compatibility mode. Here is the steps:

• Go to your manufacturer’s website
  and download the Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.

 

Mouse and keyboard don't work on lock screen!!!

Okay, so the porlbem is that I installed some drivers so my ps3 controller works for my pc, after doing that my keyboard and mouse locked up and just stopped woring, the lights are blinking but I can't do anything!

I tried restarting my computer several times now, and I'm stuck in my login screen not able to enter my password or do anything since the keyboard and mouse are locked up! Not sure what to do! Please help! And I know the mouse and keyboard drivers are fine
by themselves, because they were working before I installed those ps3 drivers.

[Moved from: Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC]

 

Exit Lock Screen - Keyboard or Mouse click


I have multiple computers with the Win10 (64 bit) update. On two of the computers, if I enter the lock screen by using the Start-L keyboard shortcut, I can exit the lock screen (and enter the log on screen) by clicking the mouse or hitting a key. However, if there has been an extended period of time (e.g. overnight), on one computer I can only exit the lock screen by pressing a mouse button. On another computer I can only exit the lock screen by hitting the keyboard. I would like it to be able to use either to exit the lock screen. Some deltas:
Computer 1 (mouse exit works) has wireless bluetooth mouse and keyboard.
Computer 2 (keyboard exit works) has a wireless keyboard, but it is IR (so the IR receiver is tied to a USB port). The mouse is a Wacom mouse that works with my drawing tablet. The tablet is attached via USB.
I upgraded both computers from WinXP 64bit, and did not have this issue.
Any ideas? I'm thinking the devices must be entering some quiescent state when 'off' for a period of time, but, like I said, this did not happen with XP.